Job Description
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.
JOB REQUIREMENTS:
No education or experience required, we will train one on one
Ability to follow instruction
Good communication skills are an asset
Workplace Hazardous Materials Information System (WHMIS) is an asset
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Professional appearance and manners
DUTIES:
Clean rooms according to Sandman Hotels standards
Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
Reports any unusual or suspicious persons/activities happening in the area of security to the manager
Reports any maintenance issues including burned out light bulbs
Check under bed, drawers, and closet for left behind articles and or trash
Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
Clean coffee pots when needed, - ensures pots are plugged in
Arrange furniture following use by guests
Ensure security of guest rooms and privacy of guests
Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
Remove laundry from dryers and fold immediately to prevent wrinkling.
Stock linen supply room with clean linens for use for next day.
Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
Small mending repairs required as needed.
Perform Houseperson duties if required.
APPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.
JOB REQUIREMENTS:
No education or experience required, we will train one on one
Ability to follow instruction
Good communication skills are an asset
Workplace Hazardous Materials Information System (WHMIS) is an asset
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Professional appearance and manners
DUTIES:
Clean rooms according to Sandman Hotels standards
Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
Reports any unusual or suspicious persons/activities happening in the area of security to the manager
Reports any maintenance issues including burned out light bulbs
Check under bed, drawers, and closet for left behind articles and or trash
Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
Clean coffee pots when needed, - ensures pots are plugged in
Arrange furniture following use by guests
Ensure security of guest rooms and privacy of guests
Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
Remove laundry from dryers and fold immediately to prevent wrinkling.
Stock linen supply room with clean linens for use for next day.
Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
Small mending repairs required as needed.
Perform Houseperson duties if required.
APPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping Room Attendant position is now open for candidates interested in the Hotel Jobs sector. This role in Kelowna offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
