Job Description
Qualifications
Familiarity with cleaning products and equipment as well as cleaning techniques
Have the ability to communicate with co-workers, guests and management using clear, courteous and professional language; be able to write and read
Displays a positive attitude and works cooperatively with other employees
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job
Must have attention to detail and be alert
Occasional stressful situations when faced with time constraints
Other Materials: Cleaning chemicals / tools, and personal protective equipment (i.e. gloves, safety glasses, work shoes, and dust mas
Benefits
Pay Type Hourly
Min Hiring Rate $23.18
Max Hiring Rate $27.27
Responsibilities
As an integral part of a team, the Room Attendant is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service (thoughtful anticipation of guest's needs), to maintaining the cleanliness of the guestrooms according to hotel standards
Responsible for ensuring that each guest is hosted with genuine care and attention throughout his/her guest experience with Halepuna Waikiki
Cleans up to fourteen (14) credits per shift, which includes changing bed linens and making bed, vacuuming carpet, mopping porcelain floor (Standard Rooms) /marble floor (Suites), dusting furniture, cleaning refrigerator, and replenishing amenities and supplies to hotel standards
Cleans guestroom bathrooms, including the toilet, bathtub, sink, mirror and floor, replenishing towels and amenities to hotel standards
Cleans guestroom lanais, including sweeping and mopping floor, wiping furniture and railings
Inspects assigned rooms thoroughly and accurately, ensuring cleanliness in accordance with standards prior to releasing to vacant/clean status
Certifies /releases Vacant Clean Room Status to QC (Quality Controllers) for inspection by via Infor device procedures
Periodically conduct/complete special room projects (i.e. polishing chromes, high dusting, polishing woods, cleaning windows/lanais, etc.)
to maintain the cleanliness & aesthetic of our guestrooms
Reports maintenance deficiencies, damages, suspicious people, theft, or found personal property to Housekeeping-Administrative Receptionist immediately /timely manner for follow up
replenish any missing/damage room accessories and guest amenities, replenish any used or missing cleaning chemical or tools, clean vacuum weekly - report any damages/discrepancies for repair immediately, clean/organize maids carts - report any damages or discrepancies immediately, secure maids closet daily after end of work shift
Daily prep of maids closet/cart in preparation for next day's operation (i.e. replenish guest amenities, fold terries / linens, restock maid's cart with essential items
Perform all other duties as may be required or assigned
Reports To: Housekeeping Manager, Quality Assurance Supervisor (QAS), and Working Supervisor (in the absence of QAS)
Follows rules and policies, and meets attendance requirements
Ability to anticipate guest needs; respond promptly and acknowledge all guests
Ensure familiarity with all hotel services and features
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Frequently pushes/pulls and lifts/carries up to 30 pounds
Constantly stands, walks, handles, uses vision skills, and eye-hand-foot coordination
Frequently bends, reaches and kneels
Frequently speaks face-to-face and over the telephone with co-workers and guests
Receives instruction and direction from other line employees (Administrative Receptionist and QC (Quality Controllers)
Must be able to interact courteously and pleasantly with people, including co-workers and guests
Primarily indoors, with occasional work in outdoor areas when cleaning guestroom lanais
Frequently works in cramped areas, such as guestroom bathrooms and lanais
Constantly works alone and under minimal supervision
Frequently works around people, such as guests and other employees
Equipment Used: Supply cart, upright vacuum cleaner, mop, broom, duster, lint roller, step stool
Job description
Housekeeping - Room Attendant
Halepuna Waikiki , 2233 Helumoa Rd, Honolulu, Hawaii, United States of America Req #1077
Thursday, September 26, 2026
LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."
As an integral part of a team, the Room Attendant is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service (thoughtful anticipation of guest's needs), to maintaining the cleanliness of the guestrooms according to hotel standards. Responsible for ensuring that each guest is hosted with genuine care and attention throughout his/her guest experience with Halepuna Waikiki.
ESSENTIAL FUNCTIONS
• Cleans up to fourteen (14) credits per shift, which includes changing bed linens and making bed, vacuuming carpet, mopping porcelain floor (Standard Rooms) /marble floor (Suites), dusting furniture, cleaning refrigerator, and replenishing amenities and supplies to hotel standards.
• Cleans guestroom bathrooms, including the toilet, bathtub, sink, mirror and floor, replenishing towels and amenities to hotel standards.
• Cleans guestroom lanais, including sweeping and mopping floor, wiping furniture and railings.
• Inspects assigned rooms thoroughly and accurately, ensuring cleanliness in accordance with standards prior to releasing to vacant/clean status.
• Certifies /releases Vacant Clean Room Status to QC (Quality Controllers) for inspection by via Infor device procedures.
• Periodically conduct/complete special room projects (i.e. polishing chromes, high dusting, polishing woods, cleaning windows/lanais, etc.) to maintain the cleanliness & aesthetic of our guestrooms.
• Reports maintenance deficiencies, damages, suspicious people, theft, or found personal property to Housekeeping-Administrative Receptionist immediately /timely manner for follow up.
• replenish any missing/damage room accessories and guest amenities, replenish any used or missing cleaning chemical or tools, clean vacuum weekly - report any damages/discrepancies for repair immediately, clean/organize maids carts - report any damages or discrepancies immediately, secure maids closet daily after end of work shift.
• Daily prep of maids closet/cart in preparation for next day's operation (i.e. replenish guest amenities, fold terries / linens, restock maid's cart with essential items.
• Perform all other duties as may be required or assigned.
SUPERVISORY REQUIREMENTS
Reports To: Housekeeping Manager, Quality Assurance Supervisor (QAS), and Working Supervisor (in the absence of QAS)
Supervises: None
EDUCATION/EXPERIENCE
• High school level or equivalency; six months of relevant experience in a hotel or similar hospitality-related operation preferred, or any combination of education and experience, which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
LICENSES/CERTIFICATIONS
• None
KNOWLEDGE, SKILLS, & ABILITIES
• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Have the ability to communicate with co-workers, guests and management using clear, courteous and professional language; be able to write and read.
• Displays a positive attitude and works cooperatively with other employees. Follows rules and policies, and meets attendance requirements.
• Ability to anticipate guest needs; respond promptly and acknowledge all guests.
• Ensure familiarity with all hotel services and features.
PHYSICAL DEMANDS
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently pushes/pulls and lifts/carries up to 30 pounds. Constantly stands, walks, handles, uses vision skills, and eye-hand-foot coordination. Frequently bends, reaches and kneels.
• Frequently speaks face-to-face and over the telephone with co-workers and guests.
• Receives instruction and direction from other line employees (Administrative Receptionist and QC (Quality Controllers).
• Must be able to interact courteously and pleasantly with people, including co-workers and guests.
• Must have attention to detail and be alert. Occasional stressful situations when faced with time constraints.
WORK ENVIRONMENT
• Primarily indoors, with occasional work in outdoor areas when cleaning guestroom lanais.
• Frequently works in cramped areas, such as guestroom bathrooms and lanais.
• Constantly works alone and under minimal supervision. Frequently works around people, such as guests and other employees.
• Equipment Used: Supply cart, upright vacuum cleaner, mop, broom, duster, lint roller, step stool.
• Other Materials: Cleaning chemicals / tools, and personal protective equipment (i.e. gloves, safety glasses, work shoes, and dust mas
Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, ****** orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Other details
• Pay Type Hourly
• Min Hiring Rate $23.18
• Max Hiring Rate $27.27
Apply Now
Familiarity with cleaning products and equipment as well as cleaning techniques
Have the ability to communicate with co-workers, guests and management using clear, courteous and professional language; be able to write and read
Displays a positive attitude and works cooperatively with other employees
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job
Must have attention to detail and be alert
Occasional stressful situations when faced with time constraints
Other Materials: Cleaning chemicals / tools, and personal protective equipment (i.e. gloves, safety glasses, work shoes, and dust mas
Benefits
Pay Type Hourly
Min Hiring Rate $23.18
Max Hiring Rate $27.27
Responsibilities
As an integral part of a team, the Room Attendant is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service (thoughtful anticipation of guest's needs), to maintaining the cleanliness of the guestrooms according to hotel standards
Responsible for ensuring that each guest is hosted with genuine care and attention throughout his/her guest experience with Halepuna Waikiki
Cleans up to fourteen (14) credits per shift, which includes changing bed linens and making bed, vacuuming carpet, mopping porcelain floor (Standard Rooms) /marble floor (Suites), dusting furniture, cleaning refrigerator, and replenishing amenities and supplies to hotel standards
Cleans guestroom bathrooms, including the toilet, bathtub, sink, mirror and floor, replenishing towels and amenities to hotel standards
Cleans guestroom lanais, including sweeping and mopping floor, wiping furniture and railings
Inspects assigned rooms thoroughly and accurately, ensuring cleanliness in accordance with standards prior to releasing to vacant/clean status
Certifies /releases Vacant Clean Room Status to QC (Quality Controllers) for inspection by via Infor device procedures
Periodically conduct/complete special room projects (i.e. polishing chromes, high dusting, polishing woods, cleaning windows/lanais, etc.)
to maintain the cleanliness & aesthetic of our guestrooms
Reports maintenance deficiencies, damages, suspicious people, theft, or found personal property to Housekeeping-Administrative Receptionist immediately /timely manner for follow up
replenish any missing/damage room accessories and guest amenities, replenish any used or missing cleaning chemical or tools, clean vacuum weekly - report any damages/discrepancies for repair immediately, clean/organize maids carts - report any damages or discrepancies immediately, secure maids closet daily after end of work shift
Daily prep of maids closet/cart in preparation for next day's operation (i.e. replenish guest amenities, fold terries / linens, restock maid's cart with essential items
Perform all other duties as may be required or assigned
Reports To: Housekeeping Manager, Quality Assurance Supervisor (QAS), and Working Supervisor (in the absence of QAS)
Follows rules and policies, and meets attendance requirements
Ability to anticipate guest needs; respond promptly and acknowledge all guests
Ensure familiarity with all hotel services and features
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Frequently pushes/pulls and lifts/carries up to 30 pounds
Constantly stands, walks, handles, uses vision skills, and eye-hand-foot coordination
Frequently bends, reaches and kneels
Frequently speaks face-to-face and over the telephone with co-workers and guests
Receives instruction and direction from other line employees (Administrative Receptionist and QC (Quality Controllers)
Must be able to interact courteously and pleasantly with people, including co-workers and guests
Primarily indoors, with occasional work in outdoor areas when cleaning guestroom lanais
Frequently works in cramped areas, such as guestroom bathrooms and lanais
Constantly works alone and under minimal supervision
Frequently works around people, such as guests and other employees
Equipment Used: Supply cart, upright vacuum cleaner, mop, broom, duster, lint roller, step stool
Job description
Housekeeping - Room Attendant
Halepuna Waikiki , 2233 Helumoa Rd, Honolulu, Hawaii, United States of America Req #1077
Thursday, September 26, 2026
LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."
As an integral part of a team, the Room Attendant is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service (thoughtful anticipation of guest's needs), to maintaining the cleanliness of the guestrooms according to hotel standards. Responsible for ensuring that each guest is hosted with genuine care and attention throughout his/her guest experience with Halepuna Waikiki.
ESSENTIAL FUNCTIONS
• Cleans up to fourteen (14) credits per shift, which includes changing bed linens and making bed, vacuuming carpet, mopping porcelain floor (Standard Rooms) /marble floor (Suites), dusting furniture, cleaning refrigerator, and replenishing amenities and supplies to hotel standards.
• Cleans guestroom bathrooms, including the toilet, bathtub, sink, mirror and floor, replenishing towels and amenities to hotel standards.
• Cleans guestroom lanais, including sweeping and mopping floor, wiping furniture and railings.
• Inspects assigned rooms thoroughly and accurately, ensuring cleanliness in accordance with standards prior to releasing to vacant/clean status.
• Certifies /releases Vacant Clean Room Status to QC (Quality Controllers) for inspection by via Infor device procedures.
• Periodically conduct/complete special room projects (i.e. polishing chromes, high dusting, polishing woods, cleaning windows/lanais, etc.) to maintain the cleanliness & aesthetic of our guestrooms.
• Reports maintenance deficiencies, damages, suspicious people, theft, or found personal property to Housekeeping-Administrative Receptionist immediately /timely manner for follow up.
• replenish any missing/damage room accessories and guest amenities, replenish any used or missing cleaning chemical or tools, clean vacuum weekly - report any damages/discrepancies for repair immediately, clean/organize maids carts - report any damages or discrepancies immediately, secure maids closet daily after end of work shift.
• Daily prep of maids closet/cart in preparation for next day's operation (i.e. replenish guest amenities, fold terries / linens, restock maid's cart with essential items.
• Perform all other duties as may be required or assigned.
SUPERVISORY REQUIREMENTS
Reports To: Housekeeping Manager, Quality Assurance Supervisor (QAS), and Working Supervisor (in the absence of QAS)
Supervises: None
EDUCATION/EXPERIENCE
• High school level or equivalency; six months of relevant experience in a hotel or similar hospitality-related operation preferred, or any combination of education and experience, which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
LICENSES/CERTIFICATIONS
• None
KNOWLEDGE, SKILLS, & ABILITIES
• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Have the ability to communicate with co-workers, guests and management using clear, courteous and professional language; be able to write and read.
• Displays a positive attitude and works cooperatively with other employees. Follows rules and policies, and meets attendance requirements.
• Ability to anticipate guest needs; respond promptly and acknowledge all guests.
• Ensure familiarity with all hotel services and features.
PHYSICAL DEMANDS
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently pushes/pulls and lifts/carries up to 30 pounds. Constantly stands, walks, handles, uses vision skills, and eye-hand-foot coordination. Frequently bends, reaches and kneels.
• Frequently speaks face-to-face and over the telephone with co-workers and guests.
• Receives instruction and direction from other line employees (Administrative Receptionist and QC (Quality Controllers).
• Must be able to interact courteously and pleasantly with people, including co-workers and guests.
• Must have attention to detail and be alert. Occasional stressful situations when faced with time constraints.
WORK ENVIRONMENT
• Primarily indoors, with occasional work in outdoor areas when cleaning guestroom lanais.
• Frequently works in cramped areas, such as guestroom bathrooms and lanais.
• Constantly works alone and under minimal supervision. Frequently works around people, such as guests and other employees.
• Equipment Used: Supply cart, upright vacuum cleaner, mop, broom, duster, lint roller, step stool.
• Other Materials: Cleaning chemicals / tools, and personal protective equipment (i.e. gloves, safety glasses, work shoes, and dust mas
Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, ****** orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Other details
• Pay Type Hourly
• Min Hiring Rate $23.18
• Max Hiring Rate $27.27
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping | Room Attendant position is now open for candidates interested in the Housekeeping Jobs sector. This role in Honolulu offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
