Job Description
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Queenstown Shores Resort is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.
Job Responsibilities:
Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas).
Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
Support housekeeping team to provide an excellent cleaning service;
Oversee daily on the job training for all cleaning employees;
Maintain accurate financial, maintenance and inventory records;
Minimum expected hours: 30 hours per week to be worked in accordance with a roster (including weekends and public holidays).
Location: 327/343 Frankton Road, Queenstown, STH +300, New Zealand
Annual salary range: $2+-$32 p/h (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.
Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)
Schedule 1 - Specific Terms and Conditions
Job Title: Housekeeping Supervisor
Job Level: Unit Head
Employment Status: Full Time - Permanent
Commencement Date: To be confirmed
Reporting to: Housekeeping Manager
Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.
Period of Notice: Four weeks
Qualifications
6 months - 2 years supervisory experience
Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;
Excellent communication and interpersonal skills;
Excellent time management and organisational skills;
Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.
Availability to work a variety of shifts, including weekends and public holidays
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
General Terms and Conditions
Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.
Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.
Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.
Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.
Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.
Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.
Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.
Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.
All other standard terms and conditions
Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Queenstown Shores Resort is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.
Job Responsibilities:
Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas).
Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
Support housekeeping team to provide an excellent cleaning service;
Oversee daily on the job training for all cleaning employees;
Maintain accurate financial, maintenance and inventory records;
Minimum expected hours: 30 hours per week to be worked in accordance with a roster (including weekends and public holidays).
Location: 327/343 Frankton Road, Queenstown, STH +300, New Zealand
Annual salary range: $2+-$32 p/h (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.
Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)
Schedule 1 - Specific Terms and Conditions
Job Title: Housekeeping Supervisor
Job Level: Unit Head
Employment Status: Full Time - Permanent
Commencement Date: To be confirmed
Reporting to: Housekeeping Manager
Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.
Period of Notice: Four weeks
Qualifications
6 months - 2 years supervisory experience
Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;
Excellent communication and interpersonal skills;
Excellent time management and organisational skills;
Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.
Availability to work a variety of shifts, including weekends and public holidays
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
General Terms and Conditions
Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.
Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.
Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.
Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.
Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.
Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.
Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.
Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.
All other standard terms and conditions
Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping Supervisor position is now open for candidates interested in the Hotel Jobs sector. This role in Queenstown offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
