Job Description
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Housekeeping Supervisor
R
Radisson Blu Bengaluru Atria Point
Bengaluru, Karnataka
Apply
12 hours ago
Full–time
Supervises
Room Attendants in the cleaning of guest rooms as requested by the Executive
Housekeeper.
§ Verifies
that all rooms have been cleaned by reviewing the list of rooms cleaned by each
Room Attendant daily
§ Supervises
the completion of short notice requests for rooms
§ Prepares
requests for replacement of furniture, fixtures etc and follows up to ensure
completion of requests as directed
§ Inspects all
check-out/stay over rooms for adherence of Brand's standards
§ Monitors
quality of rooms by conducting and documenting inspections of cleaned rooms
§ Prioritises
special cleaning requests (VIP rooms, check-in)
§ Ensures
security of keys and pagers
§ Ensure Room
Attendants use the right technique when lifting, bending and using chemicals.
Checks floor
linen closets daily for cleanliness, adequate supplies and linen.
§ Assures
trolleys are properly stored and vacuum cleaners are emptied at the end of each
day
§ Assures
proper handling of lost and found articles
§ Ensures
safety by assuring that all linen chutes are kept locked at all times
Provides employees with the information needed to perform their job
effectively.
§ Orients
employees to the department and hotel and provides on-the-job training on job
responsibilities
§ Prioritises
and assigns work
§ Provides
feedback to the employee and Department Manager on the employee's performance
of job responsibilities
Ensures that
linen closets are maintained as appropriate
§ Verifies
that trolleys are stored properly and closets are locked
§ Assists in
inventories as requested
Creates 100%
guest satisfaction by providing the Yes I Can experience through performance
that demonstrates the standards of, genuine hospitality and exceeding guest
expectations
§ Gives
personal attention, takes personal responsibility and uses teamwork when
providing guest service
§ Listens,
apologizes with empathy, finds a solution and follows through when resolving
guest problems
§ Provides Yes
I Can genuine hospitality and teamwork on an ongoing basis
§ Assumes the
responsibility to notice when the guest is not satisfied and uses their best
judgment as to when it is appropriate to use the 100% Guest Satisfaction
§ Performs
other duties required to provide the service brand behavior and genuine
hospitality
Adheres to
Hotel policies and procedures
§ Attends work
on time as scheduled
§ Follows
safety and security rules and procedures
§ Keeps
immediate Supervisor promptly and fully informed of all problems or unusual
matters of significance.
§ Performs all
duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objective of
this position.
§ Maintains a
favourable working relationship with all other hotel employees to foster and
promote a co-operative and harmonious working environment.
§ At all times
projects a favourable image of the Hotel to the public
Housekeeping Supervisor
R
Radisson Blu Bengaluru Atria Point
Bengaluru, Karnataka
Apply
12 hours ago
Full–time
Supervises
Room Attendants in the cleaning of guest rooms as requested by the Executive
Housekeeper.
§ Verifies
that all rooms have been cleaned by reviewing the list of rooms cleaned by each
Room Attendant daily
§ Supervises
the completion of short notice requests for rooms
§ Prepares
requests for replacement of furniture, fixtures etc and follows up to ensure
completion of requests as directed
§ Inspects all
check-out/stay over rooms for adherence of Brand's standards
§ Monitors
quality of rooms by conducting and documenting inspections of cleaned rooms
§ Prioritises
special cleaning requests (VIP rooms, check-in)
§ Ensures
security of keys and pagers
§ Ensure Room
Attendants use the right technique when lifting, bending and using chemicals.
Checks floor
linen closets daily for cleanliness, adequate supplies and linen.
§ Assures
trolleys are properly stored and vacuum cleaners are emptied at the end of each
day
§ Assures
proper handling of lost and found articles
§ Ensures
safety by assuring that all linen chutes are kept locked at all times
Provides employees with the information needed to perform their job
effectively.
§ Orients
employees to the department and hotel and provides on-the-job training on job
responsibilities
§ Prioritises
and assigns work
§ Provides
feedback to the employee and Department Manager on the employee's performance
of job responsibilities
Ensures that
linen closets are maintained as appropriate
§ Verifies
that trolleys are stored properly and closets are locked
§ Assists in
inventories as requested
Creates 100%
guest satisfaction by providing the Yes I Can experience through performance
that demonstrates the standards of, genuine hospitality and exceeding guest
expectations
§ Gives
personal attention, takes personal responsibility and uses teamwork when
providing guest service
§ Listens,
apologizes with empathy, finds a solution and follows through when resolving
guest problems
§ Provides Yes
I Can genuine hospitality and teamwork on an ongoing basis
§ Assumes the
responsibility to notice when the guest is not satisfied and uses their best
judgment as to when it is appropriate to use the 100% Guest Satisfaction
§ Performs
other duties required to provide the service brand behavior and genuine
hospitality
Adheres to
Hotel policies and procedures
§ Attends work
on time as scheduled
§ Follows
safety and security rules and procedures
§ Keeps
immediate Supervisor promptly and fully informed of all problems or unusual
matters of significance.
§ Performs all
duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objective of
this position.
§ Maintains a
favourable working relationship with all other hotel employees to foster and
promote a co-operative and harmonious working environment.
§ At all times
projects a favourable image of the Hotel to the public
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping Supervisor position is now open for candidates interested in the Housekeeping Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
