Description
As an Housekeeping Supervisor you will be responsible for operating at a high level of excellence to deliver an outstanding guest experience. The successful candidate will be able to forecast, plan and manage all rooms and public area cleanliness, as well as supervise permanent and contracted staff members
Responsibilities
Maintain a current and thorough knowledge of all housekeeping systems.
Assign tasks/rooms to the Housekeeping staff and show presence on the ‘floors’.
Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.
Open and close the shift and ensure effective shift hand over.
Prioritise arrival rooms.
Liaise with Front Office for guest and hotel requirements.
Ensure guest valet is processed and delivered in a timely manner.
Co-ordinate special projects (e.g. site rooms, pest control, window and carpet cleaning, room inventories)
Manage all special requests made by guests
Ensure consistency within the department
Manage lost property for the hotel
Desired Skills & Expertise
Minimum 2 years experience in the same role in a 3/4* Resort.
Friendly, polite, and courteous nature.
Ability to work cohesively with fellow colleagues as part of a team.
Ability to work well under pressure in a fast paced environment.
Flexibility to respond to a range of various work situations.
Job Type: Full-time
Salary: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Schedule:
Day shift
Evening shift
Flexible shift
Morning shift
Rotational shift
Ability to commute/relocate:
Igatpuri, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Deadline: 18/06/2024
Expected Start Date: 02/06/2024