Houseperson/Public Area Attendant
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Job description, work day and responsibilities
Job details
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Shift and schedule
Weekends as needed
Benefits
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Dental insurance
401(k)
Health insurance
Full job description
INFORMATION
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.
The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.
The team of the Vineta are waiting for you to have an exceptional experience!
JOB DESCRIPTION
Contract
01. Permanent
Place
Palm Beach, Florida, USA
MISSIONS
Position Profile:
With personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences throughout all aspects of their stay by assisting Room Attendants and Engineers and ensuring overall cleanliness, detail and care of hotel.
With high integrity, provides a 5 diamond/5 star experience to guests and provides Oetker Collection's legendary service standards.
Maintain positive internal and external relationships and communicate with internal team members to advise of guest service needs, items which require maintenance, issues or concerns in a prompt, proactive manner as appropriate.
Ensure compliance to all hotel policies, standards, procedures and practices.
Maintain, clean and restore public, heart of house and other assigned work areas within hotel and its surroundings to impeccable standards, with genuine care, attention and detail, using approved hotel products and equipment.
Provide waste removal, storeroom maintenance and janitorial duties specific to special cleaning projects.
Prioritize and respond to all guests and internal requests in timely and efficient manner.
Assist in laundry area of hotel and assist other team members in Housekeeping and other departments, as requested and undertake other ad hoc related responsibilities, as required.
Respect environmental guidelines.
Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions with courtesy and a family spirit.
BENEFITS
We offer an excellent remuneration package, including salary, health & dental benefits, 401K and ongoing learning & development from our Masterpiece Academy.
Be a part of history and a superstar team!
PROFILE
Core Competencies:
Service Excellence – Delight our guests at every interaction with a genuinely warm presence, friendly, sincere nature, drives for service excellence, internally proud, outwardly gracious and humble.
Detail Oriented –Great care and attention to detail in a fast paced environment.
Cleanliness Orientation – Demonstrated need for order and cleanliness, well-groomed with good personal hygiene.
Functional Competence – Safely work with cleaning chemicals, lift up to 50 lbs, stand, reach, grip and exert steady-paced mobility, able to push and pull carts or equipment regularly throughout a shift.
Operational Knowledge –Learn and follow Oetker Collection Housekeeping service standards, programs, policies and procedures.
Self motivation – Able to follow through on direction, with minimal supervision.
Communication – Able to comprehend, read, write and speak basic English including workplace policies, job instruction, departmental and safety information.
Problem solving –Able to prioritize, multi-task, help others; calmly, respectfully, creatively and successfully resolve problems, as required.
Education & Experience:
Minimum 2 years previous work experience in a similar capacity within an international world-class hotel or service organizations.
Required to work nights, weekends, an
Must be presently legal to work in the USA to be considered.
If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.
Company address
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Offer ID: #1118748,
Published: 3 days ago,
Company registered: 4 months ago
