Job Description
Arrangements can be made for those applicants who require additional support or assistance because of a disability or other consideration which may hinder them in this application process. This may include the provision of translation service, alternative format for the documents or arrangements to facilitate a specific disability. If you require such assistance, please contact the Recruitment Officer either by telephone on 028 90 752310 or email recruitment@arkhousing.co.uk
Closing Date: 06/02/2026
Reporting to the Director of Housing Supply, you will be responsible for being the first point of contact for the Housing Supply Department, providing efficient and professional help to tenants, developers, contractors and other stakeholders in accordance with our operational and strategic business plans and our core values.
CORE AREAS OF RESPONSIBILITY:
Departmental communication handling
Stakeholder engagement
Defects management
Administrative duties
Qualifications, Skills & Experience
Applicants must satisfy the following essential criteria:
Minimum 5 GCSEs including English and Maths
Minimum 1+ years experience (in the last 3 years) within a similar role
Excellent level of IT literacy: MS Office
High level of accuracy and attention to detail
Strong communication skills
Ability to work off own initiative and think creatively
Strong organisational skills to work in a pressurised environment
High professional integrity
Assertive and collaborative approach when working as part of a wider team
Attention to detail and problem-solving mindset
Exceptional interpersonal skills
Be focused and driven
Benefits include:
Remuneration: £27,984 to £29,398 depending on experience with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution). Salaries are reviewed annually and uplifted in accordance with the Association’s Remuneration Policy.
This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
22 days annual leave moving to 27 after 5 years’ service and 32 days after 10 years’ service;
13 customary holidays per annum;
A range of excellent work and family friendly policies;
Hybrid working policy;
Access to an EV (Electric Car) Salary Sacrifice Scheme.
For a confidential discussion regarding this position, please contact us on 0289XXXXXX or by email to recruitment@arkhousing.co.uk.
Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.
Closing Date for Receipt of Completed Applications is: Friday 6th February 2026 by 12pm
Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or ****** orientation.
💡 Quick Summary
Seeking a career-building opportunity? The Housing Supply Assistant position is now open for candidates interested in the Office Assistant Jobs sector. This role in Belford offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
