Job Description
Port Melbourne VIC, Australia
Join a FUN HR team that’s going places with a supportive team culture
Flexible work - hybrid model working in the office 3days office and 2 days WFH
12mth Fix Term Maternity leave cover
We have an exciting opportunity to Total Tools National Support Office as a HR Advisor!
This role is responsible for supporting our Joint Ventures business (JV) across a range of people matters including the employee lifecycle, HR policies and be the frontline contact for leaders and team members.
This is a 12-month fixed term opportunity covering maternity leave.
Our Perks
Be part of the best HR team. Your hard work will be rewarded with lots of fun, treats and laughter.
Flexible work arrangements - hybrid work from home and office model. 3 days in the office and 2 days WFH
Free on-site parking
Strong focus on learning and development
Product and retail discounts, discounted health insurance, gym and wellbeing membership discounts, and many more benefits!
About your new role
Provide general support and advice to all enquiries - including policy, procedure, award interpretation and grievances.
Collaborate with P&C team to provide support on employee relations matters including investigation, mediation and coaching.
Supporting retail network to complete annual performance and talent activities, including appraisals, individual development plans, talent mapping, and succession planning.
Review and update policies, templates and documents in relation to changes in legislation.
Liaise with Total Tools Compliance team regarding payroll, safety and award compliance audits, and ensure issues are rectified.
Support retail network to execute annual staff engagement survey and action planning
About you
Demonstrated experience in a similar HR role at an Advisory or Generalist level.
Retail and/or Franchise experience highly regarded but not essential.
Strong understanding of NES and Modern Awards. GRIA experience highly regarded.
Demonstrated experience in independently managing employee relations matters
Exceptional stakeholder management, including the ability to build relationships with leaders of all levels
High level of attention to detail and ability to work in a fast-paced environment.
Ability to work independently and as part of a team
Outstanding written, verbal and interpersonal communication skills
About Us
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers. Our shelves are packed with the best professional tools to help tradies build Australia, but it is out team who are packed with passion for the tradies that makes us number one.
We have over 115 stores and 2000 team members across Australia, and our stores are locally owned and operated. At Total Tools we are all about getting it done, together. We show up for our mates and stay for our careers. You can grab the job and run with it, knowing that you can make a big impact and that we will back you to get it done.
In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). Join us and be part of something bigger.
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
All that is left to do is to to join the team! #CareersWithTheTotalPackage
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
Type: People & Culture
Category: National Support Office
Reference ID: AP000001
Date Posted: 23/08/2026
Join a FUN HR team that’s going places with a supportive team culture
Flexible work - hybrid model working in the office 3days office and 2 days WFH
12mth Fix Term Maternity leave cover
We have an exciting opportunity to Total Tools National Support Office as a HR Advisor!
This role is responsible for supporting our Joint Ventures business (JV) across a range of people matters including the employee lifecycle, HR policies and be the frontline contact for leaders and team members.
This is a 12-month fixed term opportunity covering maternity leave.
Our Perks
Be part of the best HR team. Your hard work will be rewarded with lots of fun, treats and laughter.
Flexible work arrangements - hybrid work from home and office model. 3 days in the office and 2 days WFH
Free on-site parking
Strong focus on learning and development
Product and retail discounts, discounted health insurance, gym and wellbeing membership discounts, and many more benefits!
About your new role
Provide general support and advice to all enquiries - including policy, procedure, award interpretation and grievances.
Collaborate with P&C team to provide support on employee relations matters including investigation, mediation and coaching.
Supporting retail network to complete annual performance and talent activities, including appraisals, individual development plans, talent mapping, and succession planning.
Review and update policies, templates and documents in relation to changes in legislation.
Liaise with Total Tools Compliance team regarding payroll, safety and award compliance audits, and ensure issues are rectified.
Support retail network to execute annual staff engagement survey and action planning
About you
Demonstrated experience in a similar HR role at an Advisory or Generalist level.
Retail and/or Franchise experience highly regarded but not essential.
Strong understanding of NES and Modern Awards. GRIA experience highly regarded.
Demonstrated experience in independently managing employee relations matters
Exceptional stakeholder management, including the ability to build relationships with leaders of all levels
High level of attention to detail and ability to work in a fast-paced environment.
Ability to work independently and as part of a team
Outstanding written, verbal and interpersonal communication skills
About Us
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers. Our shelves are packed with the best professional tools to help tradies build Australia, but it is out team who are packed with passion for the tradies that makes us number one.
We have over 115 stores and 2000 team members across Australia, and our stores are locally owned and operated. At Total Tools we are all about getting it done, together. We show up for our mates and stay for our careers. You can grab the job and run with it, knowing that you can make a big impact and that we will back you to get it done.
In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). Join us and be part of something bigger.
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
All that is left to do is to to join the team! #CareersWithTheTotalPackage
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
Type: People & Culture
Category: National Support Office
Reference ID: AP000001
Date Posted: 23/08/2026
💡 Quick Summary
Seeking a career-building opportunity? The HR Advisor position is now open for candidates interested in the Health Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
