Job Description
Job Description:
Post: Technical Support Engineer
Experience:0 - 5 years
Qualification: IT Graduate / Post-graduate
Tasks and Responsibilities
Monitor & review server backups (R1Soft CDP).
Process customer orders and provision VPS Servers & Dedicated Servers.
Candidates need to answer help desk tickets & live chat and calls to assist clients encountering problems with their dedicated servers / shared hosting / VPS Hosting.
You should be dynamic to collect information about service incidents and search known error databases. Provide remediation & escalate as necessary.
Respond to incoming abuse reports and notify clients or provide a basic investigation of abuse sources as determined by service level.
Schedule and apply software and Operating System patches and updates as directed.
Assist with provisioning tasks as directed by the supervisor.
Preferred skill set:
Linux/Windows server administration
Apache/IIS
Nginx
Diagnostics and troubleshooting
Mail service (postfix exim)
Shell scripting
Basic ASP and .net familiarity
Microsoft SQL Server
General web technologies
Hosting Control Panels
SolidCP
cPanel
Duty Timings:
- We operate on a 24 x 7 x 365 days basis.
- Shift timings for 5 working days are (i) 6:30 am to 4:30 pm (ii) 4:30 pm to 2:30 am
- Night shift timing is - 10:30 pm to 6:30 am (6 working days for that month and 8 working hours)
- We normally allocate 1 night shift duty every six months.
Note: Shifts are rotated every month.
Our Services:
- You may obtain more information on our services from our websites:
- stpwebhosting.com
- accuwebhosting.com
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Speak with the employer
++1 7+8413XXXXXX
Post: Technical Support Engineer
Experience:0 - 5 years
Qualification: IT Graduate / Post-graduate
Tasks and Responsibilities
Monitor & review server backups (R1Soft CDP).
Process customer orders and provision VPS Servers & Dedicated Servers.
Candidates need to answer help desk tickets & live chat and calls to assist clients encountering problems with their dedicated servers / shared hosting / VPS Hosting.
You should be dynamic to collect information about service incidents and search known error databases. Provide remediation & escalate as necessary.
Respond to incoming abuse reports and notify clients or provide a basic investigation of abuse sources as determined by service level.
Schedule and apply software and Operating System patches and updates as directed.
Assist with provisioning tasks as directed by the supervisor.
Preferred skill set:
Linux/Windows server administration
Apache/IIS
Nginx
Diagnostics and troubleshooting
Mail service (postfix exim)
Shell scripting
Basic ASP and .net familiarity
Microsoft SQL Server
General web technologies
Hosting Control Panels
SolidCP
cPanel
Duty Timings:
- We operate on a 24 x 7 x 365 days basis.
- Shift timings for 5 working days are (i) 6:30 am to 4:30 pm (ii) 4:30 pm to 2:30 am
- Night shift timing is - 10:30 pm to 6:30 am (6 working days for that month and 8 working hours)
- We normally allocate 1 night shift duty every six months.
Note: Shifts are rotated every month.
Our Services:
- You may obtain more information on our services from our websites:
- stpwebhosting.com
- accuwebhosting.com
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Speak with the employer
++1 7+8413XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The HR Executive position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
