Job description
HR & People Advisor (Maternity Cover)

Based: Whitechapel, London or home-based, within the UK

Type: Full-time, part-time, flexible. Initial 12-month contract.

Salary: £35-40k (pro rata for part-time)

Eligibility: You must be eligible to work in the UK

We're looking for someone to join our small people team for an initial 12-month maternity cover on either a full or part-time basis.

You will be responsible for assisting in the administration and coordination of Human Resources policies and procedures, supporting on the full range of HR functions, including employee relations, performance management, and training and development. You will ensure the effective application of all HR policies and oversee all HR administration.

Main Responsibilities
• Administration for the employee's full employment cycle (including job offer, contracts, changes to terms and conditions of employment, salary increase letter, change role letter, offboarding of leavers, etc.)
• Acting as the first point of contact for internal and external HR questions
• Prepared accurately the monthly Payroll Report (UK and Greece)
• Dealing with employee Payroll queries (UK and Greece) and taking ownership of all payroll related queries and their resolution
• Assist with preparation of human resource report for month end
• Getting involved with employee engagement projects e.g., Christmas party
• Acting as product owner for our HR software, ensuring it is kept up to date, accurate and any issues are reported
• Create, maintain, and update our Employment Policies/handbook and Contracts for UK, Greek and Hungary team
• Coordinating annual PDP (Personal Development Plan) process
• Working with SafeHR to maintain and improve our induction documentation and process
• Co-ordinate the recruitment process: job offers, contracts, communications, update the JDs and benefits package
• Organise and conduct Company Induction
• Contributing to the continuous improvement of HR system and practice
• Coordinating and recording staff training, and tracking the training spend against the training budget
• Support line managers in effectively managing performance, and with complaints, disciplinaries, grievances, performance management, attendance, redundancy, occupational health issues, etc
• Working with the Governance Director, deliver recommendations from the Mind Workplace Wellbeing index
• Implement a Wellbeing Action Plan based on the recommendations from the Mind Workplace Wellbeing index
• Work closely with Smartdesc's outsourced provider that provides accountancy, payroll, and HR administrative services
• Consistent delivery against HR KPIs
• Undertake other duties and responsibilities as appropriate since all staff is expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met

About you:
• Previous experience in a similar role
• A ‘can do' positive approach
• Enjoy working with fun and friendly professional people
• Want to support everyone to achieve their potential
• Level 3 CIPD or relevant experience
• Knowledge of employment law and its ‘good practice' application
• Experience of providing ‘generalist' HR advice

Don't meet every requirement? At Smartdesc we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway.

About Smartdesc

Smartdesc is a leading IT Managed Service Provider (MSP) whose focus is the UK non-profit sector, one of the largest in the world at over £55bn. We work with national household names, social enterprises and public-sector bodies. We are priority partners with both Microsoft and ServiceNow.

Our mission is to provide non-profits with the technology, tools, direction and support they need to fulfil their goals. Our vision is to empower the UK's nonprofit organisations to deliver their best work through enhanced technology solutions.

We provide IT services including IT strategy, cyber security, helpdesk support, project and programme management. You will be part of a dynamic and growing company; you will not be a small cog in the machine, but instead be able to spread your wings and work with some amazing nonprofit organisations who are engaged and want to improve their technology.

We have a strong focus on personal development and a "promote from within" culture. This means structured Professional Development Plans, access to market leading e-Learning and certifications, monthly protected learning time and paid-for certifications to support your development. Staff stay with us for years because we invest heavily in them - our retention rate is 98% which is far above the competition.

We have a flat management structure without internal politics, and staff are given a high degree of freedom to do their jobs to the best of their ability. You will have the opportunity to immerse yourself in a diverse range of cutting-edge technologies and systems, and never be pigeonholed into one single area.

Successful candidates deliver exceptional work through effort, integrity, and honesty. Smartdesc delivers ethical, transparent and customer-focused IT services; new team members are carefully picked to ensure they share our values.