Job Description
Skill required: Employee Services - Employee and Labor Relations
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 6++,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Return to Work Coordinator oversees the return-to-work process for associates returning from FMLA, ADA or other leave(s) while facilitating communication with associates, managers and HR partners. Employee Services - More into query/case management Employment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.
What are we looking for? RELATIONSHIPS • Internal: Region HR Business Leaders, Area HRD, Support Office HR, Legal, Risk Management, Safety, Frontline Leaders, Managers and Associates • External: Third Party Vendors WORK ENVIRONMENT • Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment. MINIMUM QUALIFICATIONS • Knowledge of leave requirements and Federal and State laws including FMLA, ADA and Workers’ Compensation • Must possess minimum of 3 years of experience in human resources or leave administration • Strong customer service, organizational and analytical skills; demonstrate effective time management, computer, and decision-making skills; and be able to successfully work independently. • Excellent verbal and written communication • Collect Work Status Notice(s) from clinics and associates and provide updates to mangers, HR, and third party Examiners regarding restrictions and status changes • Coordinate return-to-work planning and Transitional Duty discussions with onsite manager and HR • Update OSHA recordable system with any changes in associate’s work status • Monitor implemented transitional duty assignments for effectiveness
Roles and Responsibilities: • Facilitate the interactive process for reasonable accommodation in accordance with state and federal laws • Review medical information for ADA management • Prepare letter(s) to associates informing them of accommodation decision(s) • Document all aspects of case coordination such as claimant discussions and decision tracking within the leave management system to ensure proper reporting and compliance • Coordinate return-to-work planning and ADA Accommodation discussions with managers and HR • Prepare correspondence to medical providers for clarified/additional information relevant to the interactive process • Maintain regular contact with associates, managers and HR regarding progress and status as appropriate to the case • Monitor implemented accommodations for effectiveness • Consult with Counsel on undue hardship analysis and comprehensive management of complex cases
Any Graduation
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 6++,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Return to Work Coordinator oversees the return-to-work process for associates returning from FMLA, ADA or other leave(s) while facilitating communication with associates, managers and HR partners. Employee Services - More into query/case management Employment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.
What are we looking for? RELATIONSHIPS • Internal: Region HR Business Leaders, Area HRD, Support Office HR, Legal, Risk Management, Safety, Frontline Leaders, Managers and Associates • External: Third Party Vendors WORK ENVIRONMENT • Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment. MINIMUM QUALIFICATIONS • Knowledge of leave requirements and Federal and State laws including FMLA, ADA and Workers’ Compensation • Must possess minimum of 3 years of experience in human resources or leave administration • Strong customer service, organizational and analytical skills; demonstrate effective time management, computer, and decision-making skills; and be able to successfully work independently. • Excellent verbal and written communication • Collect Work Status Notice(s) from clinics and associates and provide updates to mangers, HR, and third party Examiners regarding restrictions and status changes • Coordinate return-to-work planning and Transitional Duty discussions with onsite manager and HR • Update OSHA recordable system with any changes in associate’s work status • Monitor implemented transitional duty assignments for effectiveness
Roles and Responsibilities: • Facilitate the interactive process for reasonable accommodation in accordance with state and federal laws • Review medical information for ADA management • Prepare letter(s) to associates informing them of accommodation decision(s) • Document all aspects of case coordination such as claimant discussions and decision tracking within the leave management system to ensure proper reporting and compliance • Coordinate return-to-work planning and ADA Accommodation discussions with managers and HR • Prepare correspondence to medical providers for clarified/additional information relevant to the interactive process • Maintain regular contact with associates, managers and HR regarding progress and status as appropriate to the case • Monitor implemented accommodations for effectiveness • Consult with Counsel on undue hardship analysis and comprehensive management of complex cases
Any Graduation
💡 Quick Summary
Seeking a career-building opportunity? The HR Service Delivery Associate position is now open for candidates interested in the Work from home Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
