Job Description
Industry: Banking & Finance
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We are seeking an experienced IT Service Management or HR Service Delivery leader to review and validate the AI prompt for a major financial institution, ensuring it accurately reflects real-world internal service operations in a regulated banking environment.
The focus will be on validating how the ServiceNow AI agent handles IT and HR support processes, such as:
• IT Service Management : Incidents, requests, changes, and access management
• HR Service Delivery : Onboarding, offboarding, employee relations, and payroll queries
• Compliance and Risk : Ensuring alignmentwith regulatory standards and financial institution data-handling requirements
Ideal Candidate:
• Hands-on ServiceNow CSM/ITSM/HRSD experience
• Deep knowledge of enterprise banking operations and internal service workflows
• Experience in risk, compliance, and audit requirements within financial institutions
If you have extensive experience in ServiceNow implementations and enterprise banking operations, we’d love to hear from you.
💡 Quick Summary
Seeking a career-building opportunity? The HR Service Delivery- Banking & Finance position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
