Job Description
Job description
Are you a highly organized and detail-focused individual with a passion for delivering exceptional HR services?
We are seeking an HR Shared Services Officer to join our team. As an HR Shared Services Officer, you will be responsible for providing timely and accurate HR administration and coordination support to employees across the globe.
Key Responsibilities:
• HR Processes & Administration: You will ensure that all HR processes are up-to-date, efficient, and aligned with company policies.
• Employee Lifecycle Support: You will provide support to employees throughout their employment lifecycle, from recruitment to offboarding.
• Employee Queries: You will act as the first point of contact for employee queries via email, phone, or face-to-face, providing timely and professional responses.
• Escalated Issues: You will handle escalated issues and ensure timely communication of resolutions.
• Payroll Support: You will collaborate with payroll teams/providers to deliver timely information and reports.
• Routine Management Information Reports: You will compile routine management information reports and handle ad-hoc reporting requests.
• Audit Requests: You will assist with audit requests by providing required documentation promptly.
• Employee Records: You will maintain 100% accuracy of employee records in the HR database.
• Tasks within SLA: You will deliver tasks within Service Level Agreements (SLAs) and manage smaller ad-hoc HR projects.
Your Skills & Experience:
• Proven HR Operations Experience: You will have proven experience in HR operations in an international shared services environment.
• Microsoft Office Proficiency: You will be proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• UK HR Operations Experience: You will have experience supporting UK HR operations (global exposure is a plus).
• Fast-Paced Environment: You will be able to manage multiple activities in a fast-paced environment.
• Strong Communication Skills: You will have strong communication skills (written and verbal).
• Professional Attitude: You will have a professional attitude with strong confidentiality handling.
• Track Record of Delivering Excellent Employee Service: You will have a track record of delivering excellent employee service.
Are you a highly organized and detail-focused individual with a passion for delivering exceptional HR services?
We are seeking an HR Shared Services Officer to join our team. As an HR Shared Services Officer, you will be responsible for providing timely and accurate HR administration and coordination support to employees across the globe.
Key Responsibilities:
• HR Processes & Administration: You will ensure that all HR processes are up-to-date, efficient, and aligned with company policies.
• Employee Lifecycle Support: You will provide support to employees throughout their employment lifecycle, from recruitment to offboarding.
• Employee Queries: You will act as the first point of contact for employee queries via email, phone, or face-to-face, providing timely and professional responses.
• Escalated Issues: You will handle escalated issues and ensure timely communication of resolutions.
• Payroll Support: You will collaborate with payroll teams/providers to deliver timely information and reports.
• Routine Management Information Reports: You will compile routine management information reports and handle ad-hoc reporting requests.
• Audit Requests: You will assist with audit requests by providing required documentation promptly.
• Employee Records: You will maintain 100% accuracy of employee records in the HR database.
• Tasks within SLA: You will deliver tasks within Service Level Agreements (SLAs) and manage smaller ad-hoc HR projects.
Your Skills & Experience:
• Proven HR Operations Experience: You will have proven experience in HR operations in an international shared services environment.
• Microsoft Office Proficiency: You will be proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• UK HR Operations Experience: You will have experience supporting UK HR operations (global exposure is a plus).
• Fast-Paced Environment: You will be able to manage multiple activities in a fast-paced environment.
• Strong Communication Skills: You will have strong communication skills (written and verbal).
• Professional Attitude: You will have a professional attitude with strong confidentiality handling.
• Track Record of Delivering Excellent Employee Service: You will have a track record of delivering excellent employee service.
💡 Quick Summary
Seeking a career-building opportunity? The HR Shared Services Professional position is now open for candidates interested in the Helper Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.