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HR Specialist - Operations - BPO

Location: Ahmedabad, Gujarat

Category: BPO Jobs

Department: ORS-US.

Location: Ahmedabad (Work from office).

Reports to Job Title: Team Leader/Asst.

Operations Manager.

HR Specialist.

Reports To:.

Team Leader/Asst.

Operations Manager.

Position Mission:.

- The primary goal of the role is to understand the client's expectations about the recruitment services/SLA, and deliver the results accordingly on a daily, weekly, or as per the process set by the client.

- The person will be responsible for meeting the team's service delivery at the right time and costs for the client.

- Responsible for coaching, grooming, and mentoring team members for personal and professional development.

- Should be a key player in client service delivery, and should understand the set guidelines and processes per the IMS policy and project.

- Should be flexible to work for any client and project assigned occasionally.

Responsibilities:.

- Sourcing, screening, interviewing, and evaluating candidates.

- Fostering long-term relationships with candidates.

- Reviewing and understanding job requirements.

-Reviewing applicants to verify if position requirements are met.

- Researching new technologies.

- Maintaining database.

- Preparing and sending daily recruiting reports to the team manager.

- Handling clients.

- Handling conference calls.

- Acting as a mentor, instructing and training junior recruiters.

- Working according to the defined process and recruitment strategies of the organisation/client/project.

Essential Functions:.

- Managing client delivery as per SLA.

- Adhering to all the Information security and privacy policies.

- Reporting incidents of privacy breaches to information security.

Qualifications, Experience & Required Skills.

- 1 to 3 years of experience in end-to-end recruitments for IT, Engineering, Healthcare, Clinical and telecom clients.

- Hands on experience with W2, C2C and 10++ tax terms, using applicant tracking system.

- Good written and verbal communication skills.

- Good interpersonal skills.

- Proficiency in MS Office, and navigating the internet and social media channels.

- Recruiting and sourcing Skills.

- Negotiation and selling Skills.

Job Location: Ahmedabad (Gujarat).

Job Timings: US Shift (6:30pm to 3:30am).

Holidays: US Holiday Calendar.

Work mode option:. Working from IMS Office

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