Job Description
International Voice Process - Freshers / Experienced
Location: Bangalore / Mumbai
Excellent communication skills required
Qualification : GRADUATES FRESHERS CAN APPLY.
Work From Office
Responsibilities:
• Make outbound calls to the candidate and motivate them to complete a job application.
• Schedule/reschedule the first day of work for the employees and share necessary information.
• Review the application form and make sure all the details are filled appropriately.
• Handle inbound calls and resolve candidates' queries.
• Respond to candidates queries over email/text.
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Provide excellent experience to the candidates.
• Maintaining a quality score of +0% and above throughout.
• Escalate issues and seek advice when faced with complex issues/problems
• Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
• Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
• Participate in Team building activities
• Ensure and maintain the security and confidentiality of client data
• Ensure Customer Satisfaction
For more details call/ WhatsApp Rachel 886164+.
Interested Candidates can share the CVs to this [email protected]
Refer Your Friends
Job Classification
Industry: BPO / Call CentreFunctional Area: Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: ContractEducation
Under Graduation: Graduation Not RequiredPost Graduation: MBA/PGDM in HR/Industrial RelationsDoctorate: Ph.D/Doctorate in Advertising/Mass Communication, MPHIL in Advertising/Mass CommunicationContact Details:
Company: Trigent SoftwareLocation(s): Mumbai
Location: Bangalore / Mumbai
Excellent communication skills required
Qualification : GRADUATES FRESHERS CAN APPLY.
Work From Office
Responsibilities:
• Make outbound calls to the candidate and motivate them to complete a job application.
• Schedule/reschedule the first day of work for the employees and share necessary information.
• Review the application form and make sure all the details are filled appropriately.
• Handle inbound calls and resolve candidates' queries.
• Respond to candidates queries over email/text.
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Provide excellent experience to the candidates.
• Maintaining a quality score of +0% and above throughout.
• Escalate issues and seek advice when faced with complex issues/problems
• Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
• Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
• Participate in Team building activities
• Ensure and maintain the security and confidentiality of client data
• Ensure Customer Satisfaction
For more details call/ WhatsApp Rachel 886164+.
Interested Candidates can share the CVs to this [email protected]
Refer Your Friends
Job Classification
Industry: BPO / Call CentreFunctional Area: Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: ContractEducation
Under Graduation: Graduation Not RequiredPost Graduation: MBA/PGDM in HR/Industrial RelationsDoctorate: Ph.D/Doctorate in Advertising/Mass Communication, MPHIL in Advertising/Mass CommunicationContact Details:
Company: Trigent SoftwareLocation(s): Mumbai
💡 Quick Summary
Seeking a career-building opportunity? The HR Voice Support | Navi position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
