Job Description
Job : Operations
Primary Location : Asia-India-Mumbai
Schedule : Full-time
Employee Status : Permanent
Posting Date : 14/Jul/2026, 5:43:00 AM
Unposting Date : Ongoing
JOB SUMMARY
The role holder will be the interface between business and HR and will be responsible for formulating and delivering the relevant HR agenda for the Affluent and Deposits Value Centre within CPBB India and creating an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction. Partnering with relevant business heads, senior managers, global stakeholders, functional partners and country stakeholders, the role holder will drive and enable sustainable business performance. The role holder will need to manage people processes, ensuring levels of capabilities and performance are aligned with current and future business requirements and deliver appropriate and relevant HR advice, ensuring that this is in line with the overarching business strategy, governance processes and risk appetite. The role holder will additionally be responsible for leading the people agenda for Standard Charted Capital Limited (SCCL),.
RESPONSIBILITIES
Strategy
Partner with the relevant senior managers, VCGMs, functional heads and stakeholders to drive and enable sustainable business performance.
Create an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction to enhance capability and mitigate people-related risks.
Ensure high performance and consistent delivery of the relevant people agenda across Affluent and Deposits Value Centre through building effective working relationships with HR colleagues and key stakeholders across the business.
Manage people processes (performance, reward, resourcing, and talent) to ensure levels of capabilities and performance satisfy current and future requirements of the business.
Formulate and deliver the relevant people agenda for the Affluent and Deposits Value Centre and CPBB India overall.
Ensure that the Affluent & Deposits people agenda is well aligned with the overall CPBB agenda in country and globally.
Deliver appropriate and relevant HR advice, ensuring that this is aligned to the overarching business strategy, governance processes and risk appetite.
Identify, prioritise and aide in building organisational capabilities, processes, and behaviours to drive the Affluent and Deposits agenda
Continuously review the relevant operating models to align these with the overall business strategy, using all available data to assess effectiveness and securing resolution to points of misalignmen
Business
Proactively form credible relationships to influence relevant decision-making.
Provide support, engage with and coach relevant stakeholders in configuring and deploying people policies, processes and products to drive business performance and engagement.
Drive and coordinate ad hoc projects and deliverables that relate to the CPBB people agenda.
Drive Country wide performance and measurement requirements to support business deliverables.
Collaborate with relevant HR stakeholders on all people related matters across the Value Centre (e.g. Performance Management, Talent Management and Mobility) to drive consistency of functional strategies, processes and messages at country level.
Represent and champion HR in all interactions with business stakeholders, and in turn represent the CPBB agenda and priorities to the wider HR Community as well as provide insight and context into global HR product and process design and development.
Processes
Continuously improve the operational efficiency and effectiveness of processes (e.g. salary/bonus review, talent management processes, recruitment processes) as they relate to Value Centre and the HR function.
Ensure effective management of operational risks within the role remit and compliance with applicable internal policies, and external laws and regulation.
Risk Management
Understand the risk and control environment in HR’s area of responsibility, driving rectification, as required
Understand and help manage the people-related risk profile of Affluent and Deposits, including operational and reputational risk, to Group Standards
Co-ordinate global and major thematic risk & control responses within Affluent and Deposits as part of the global process
Provide oversight of complex employee relations issues involving senior people, significant litigation, and high profile or broad business issues
Support the effective implementation of the Risk Management framework within the role remit
Ensure effective processes are in place to identify, manage, monitor and report risk
Governance
Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence to the highest standards of ethics, and compliance with relevant policies, processes and regulations form part of the culture.
Engage with relevant audit report findings across Affluent and Deposits to ensure feedback is acted upon
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Affluent and Deposits team to achieve the outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key stakeholders
Internal
CPBB India Top Team
Affluent and Deposits Top Team
Selected partners, including CEOs
Global HR Business Partners, Regional HR Business Partners
HR Product owners and specialists
Function Heads
Partners aligned to Affluent and Deposits in Risk, Legal & Compliance, Finance and Group Technology and Operations
Other Responsibilities
Embed Here for good and Group’s brand and values in Affluent and Deposits Value centre and in turn CPBB India Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
QUALIFICATIONS
Significant experience of being an HR Business Partner
Knowledge of financial services
Strong understanding of business function including key products, key roles, operating model and strategic agenda
Understanding of financials (e.g. interpreting financial statements, budgeting, project accounting)
Proven experience of designing and delivering an HR agenda in line with Business and People priorities
Knowledge of change management and driving organisational effectiveness
Excellent knowledge and understanding of various HR products and how to implement them across the country and globally.
Understanding and practical experience of managing high complexity employee relations/change management activities e.g. restructuring, M&A, managing redundancies
Knowledge of the latest HR trends, best practices and how to successfully apply them
Previous experience of managing teams
Role Specific Technical Competencies
Stakeholder Management
Change Management
Organization Design and Development
Talent Management
Analytics and Problem Solving
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Primary Location : Asia-India-Mumbai
Schedule : Full-time
Employee Status : Permanent
Posting Date : 14/Jul/2026, 5:43:00 AM
Unposting Date : Ongoing
JOB SUMMARY
The role holder will be the interface between business and HR and will be responsible for formulating and delivering the relevant HR agenda for the Affluent and Deposits Value Centre within CPBB India and creating an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction. Partnering with relevant business heads, senior managers, global stakeholders, functional partners and country stakeholders, the role holder will drive and enable sustainable business performance. The role holder will need to manage people processes, ensuring levels of capabilities and performance are aligned with current and future business requirements and deliver appropriate and relevant HR advice, ensuring that this is in line with the overarching business strategy, governance processes and risk appetite. The role holder will additionally be responsible for leading the people agenda for Standard Charted Capital Limited (SCCL),.
RESPONSIBILITIES
Strategy
Partner with the relevant senior managers, VCGMs, functional heads and stakeholders to drive and enable sustainable business performance.
Create an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction to enhance capability and mitigate people-related risks.
Ensure high performance and consistent delivery of the relevant people agenda across Affluent and Deposits Value Centre through building effective working relationships with HR colleagues and key stakeholders across the business.
Manage people processes (performance, reward, resourcing, and talent) to ensure levels of capabilities and performance satisfy current and future requirements of the business.
Formulate and deliver the relevant people agenda for the Affluent and Deposits Value Centre and CPBB India overall.
Ensure that the Affluent & Deposits people agenda is well aligned with the overall CPBB agenda in country and globally.
Deliver appropriate and relevant HR advice, ensuring that this is aligned to the overarching business strategy, governance processes and risk appetite.
Identify, prioritise and aide in building organisational capabilities, processes, and behaviours to drive the Affluent and Deposits agenda
Continuously review the relevant operating models to align these with the overall business strategy, using all available data to assess effectiveness and securing resolution to points of misalignmen
Business
Proactively form credible relationships to influence relevant decision-making.
Provide support, engage with and coach relevant stakeholders in configuring and deploying people policies, processes and products to drive business performance and engagement.
Drive and coordinate ad hoc projects and deliverables that relate to the CPBB people agenda.
Drive Country wide performance and measurement requirements to support business deliverables.
Collaborate with relevant HR stakeholders on all people related matters across the Value Centre (e.g. Performance Management, Talent Management and Mobility) to drive consistency of functional strategies, processes and messages at country level.
Represent and champion HR in all interactions with business stakeholders, and in turn represent the CPBB agenda and priorities to the wider HR Community as well as provide insight and context into global HR product and process design and development.
Processes
Continuously improve the operational efficiency and effectiveness of processes (e.g. salary/bonus review, talent management processes, recruitment processes) as they relate to Value Centre and the HR function.
Ensure effective management of operational risks within the role remit and compliance with applicable internal policies, and external laws and regulation.
Risk Management
Understand the risk and control environment in HR’s area of responsibility, driving rectification, as required
Understand and help manage the people-related risk profile of Affluent and Deposits, including operational and reputational risk, to Group Standards
Co-ordinate global and major thematic risk & control responses within Affluent and Deposits as part of the global process
Provide oversight of complex employee relations issues involving senior people, significant litigation, and high profile or broad business issues
Support the effective implementation of the Risk Management framework within the role remit
Ensure effective processes are in place to identify, manage, monitor and report risk
Governance
Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence to the highest standards of ethics, and compliance with relevant policies, processes and regulations form part of the culture.
Engage with relevant audit report findings across Affluent and Deposits to ensure feedback is acted upon
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Affluent and Deposits team to achieve the outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key stakeholders
Internal
CPBB India Top Team
Affluent and Deposits Top Team
Selected partners, including CEOs
Global HR Business Partners, Regional HR Business Partners
HR Product owners and specialists
Function Heads
Partners aligned to Affluent and Deposits in Risk, Legal & Compliance, Finance and Group Technology and Operations
Other Responsibilities
Embed Here for good and Group’s brand and values in Affluent and Deposits Value centre and in turn CPBB India Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
QUALIFICATIONS
Significant experience of being an HR Business Partner
Knowledge of financial services
Strong understanding of business function including key products, key roles, operating model and strategic agenda
Understanding of financials (e.g. interpreting financial statements, budgeting, project accounting)
Proven experience of designing and delivering an HR agenda in line with Business and People priorities
Knowledge of change management and driving organisational effectiveness
Excellent knowledge and understanding of various HR products and how to implement them across the country and globally.
Understanding and practical experience of managing high complexity employee relations/change management activities e.g. restructuring, M&A, managing redundancies
Knowledge of the latest HR trends, best practices and how to successfully apply them
Previous experience of managing teams
Role Specific Technical Competencies
Stakeholder Management
Change Management
Organization Design and Development
Talent Management
Analytics and Problem Solving
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
💡 Quick Summary
Seeking a career-building opportunity? The HRBP Affluent Deposits position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
