Job Description
Role & responsibilities
• Formulating and implementing HR best practices, policies & initiatives aiming at employee welfare and retention.
• Creating all HR related policies & documents such as rehire policy, staffing manual, SOPs, vendor management, offer checklists etc.
• Delivering the core operational HR services - Benefits Administration, Payroll, HR Compliances, Reporting, Time & Attendance, Leave Management, Audits, Employee Records, Background Verification, Pre-boarding & On-boarding Helpdesk, and other employee lifecycle operations.
• Primary Interface between HR Operations and all support functions related to Initiatives and Query handling.
• Manage all queries, grievances, and escalations effectively from all employees and ensure the same are resolved within committed timelines.
• Carrying out employee engagement activities across floor.
• Support Operations in any Ad-hoc / calendarized engagement activity / R&R /etc.
• Provide HR Policy guidance and Interpretation to employees for resolution on existing policies, salary, Mediclaim, insurance claims etc.
• Co-ordinate with L&D team to carry out induction program with new Joiners and execute the plans.
• Responsible for the roll-out and closure of Internal Job Posting (IJPs) on the floor within specific timelines; Identifying tools of assessment/ selection in co-ordination implementing the same for IJP selection.
• Implementation of HR initiatives on the floor such as HR Forums, Performance Management, Employee Satisfaction surveys, etc.
• Ensure timely communication & completion of Appraisals for all teams on the floor; KRO (Key result objectives) and Audits.
• Conduct Exit Interviews for resigned employees and Communicate feedback to the relevant teams.
• DAP (Disciplinary Action Plan) Process Plan, Investigate, Share feedback and assessment.
• Preparation of various BHR (Business Human Resource) Reports within timelines.
Preferred candidate profile
• Looking for minimum 10-15years experience in relevant field
• MBA is a must
• Shift Timings: Between 2PM-6AM IST(Any + Hour Shift)
• 5 Day Working
Perks and benefits
• Free Group Medical Insurance
• Two way Transport (Home pickup and Drop
• Formulating and implementing HR best practices, policies & initiatives aiming at employee welfare and retention.
• Creating all HR related policies & documents such as rehire policy, staffing manual, SOPs, vendor management, offer checklists etc.
• Delivering the core operational HR services - Benefits Administration, Payroll, HR Compliances, Reporting, Time & Attendance, Leave Management, Audits, Employee Records, Background Verification, Pre-boarding & On-boarding Helpdesk, and other employee lifecycle operations.
• Primary Interface between HR Operations and all support functions related to Initiatives and Query handling.
• Manage all queries, grievances, and escalations effectively from all employees and ensure the same are resolved within committed timelines.
• Carrying out employee engagement activities across floor.
• Support Operations in any Ad-hoc / calendarized engagement activity / R&R /etc.
• Provide HR Policy guidance and Interpretation to employees for resolution on existing policies, salary, Mediclaim, insurance claims etc.
• Co-ordinate with L&D team to carry out induction program with new Joiners and execute the plans.
• Responsible for the roll-out and closure of Internal Job Posting (IJPs) on the floor within specific timelines; Identifying tools of assessment/ selection in co-ordination implementing the same for IJP selection.
• Implementation of HR initiatives on the floor such as HR Forums, Performance Management, Employee Satisfaction surveys, etc.
• Ensure timely communication & completion of Appraisals for all teams on the floor; KRO (Key result objectives) and Audits.
• Conduct Exit Interviews for resigned employees and Communicate feedback to the relevant teams.
• DAP (Disciplinary Action Plan) Process Plan, Investigate, Share feedback and assessment.
• Preparation of various BHR (Business Human Resource) Reports within timelines.
Preferred candidate profile
• Looking for minimum 10-15years experience in relevant field
• MBA is a must
• Shift Timings: Between 2PM-6AM IST(Any + Hour Shift)
• 5 Day Working
Perks and benefits
• Free Group Medical Insurance
• Two way Transport (Home pickup and Drop
💡 Quick Summary
Seeking a career-building opportunity? The HRBP Manager position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.