Position for HUB Business Manager. Please send your job applications at Email: [email protected]

Job Description

Position : Hub Business ManagerOrganization : MoEVing Urban Technologies Private LimitedLocation : Delhi/ Mumbai/ Chennai/ Pune/ Hyderabad/ BangaloreReporting To :Regional Business Head Purpose:The role of the HUB Business Manager is to manage the end-to-end hub business in profitable and sustainable manner. He / She will be responsible for customer development, electric vehicles charging management, driver engagement and asset & infrastructure management. He/she will be responsible for accuracy and timely achievement of all business performance metrics and ensure that the Vision, Mission, and Objectives of moEVing are upheld every time.The position is therefore responsible for:Electric Vehicle Operations – Responsible for Management of vehicle, including daily vehicle deployment, charging infrastructure and customerPeople Management including driver and team engagement to create a healthy and conducive working environment.Profitable operations management – ensure that the site is profitable by ensuring high revenue generating contracts and stringent cost control.Customer Relationship and support – build and grow the business through customer engagement.Driver mobilization – ensure a steady stream of drivers to support regular vehicle deployment without any disruptions.Building the DCO (Driver cum Owner) portfolio by encouraging ownership programs with the drivers and local small fleet operators.Management Information (MI) related activities and HUB level P&L management.Vehicle Maintenance and upkeep by ensuring regular learning programs for drivers and supervisors.Operational Security – Ensure protection of all assets including vehicles, charging infraOperational Vendor Management – maintain positive interaction with third party vendors including hiring agencies, Charging Point Operators, local lessors, landlords.Charging Infrastructure management to ensure continuity of operations.Cost Management – Ensure that all the cost efficiency related to operations and asset management are adhered to as per the industry normsTech Adoption – moEVing app is properly utilized by the hub people and drivers on daily basisPrimary duties and responsibilities:OperationalEffectively implement all operations’ processes as per the client requirement based on all relevant operational processes, controls, andManage the day-to-day operational activities in the client’s warehouse/hub and/or company’s chargingManage office/charging infrastructure in terms of manpower, recruitment, chargingEnsure timely reporting and closing of vehicles with proper usage of vehicles & optimization of route throughout, to maintain and stabilize the costs within the budget. Proper Trip sheets to be maintained for all vehicles (contract or market) and for Bikers/Drivers (Owned or Contractual) with complete point-to-point details of theEnsure that all relevant MIS data is uploaded onto the operational system of the company in an accurate and timelyProfitable Operations Management:Ensure HUB operations are profitable at an organizational level.Focus on high revenue generating business opportunities.Manage operational costs and perform within set cost budget.Optimize operational costs continually to ensure required profitability.External Customer & Vendor Relationship and supportDevelop and maintain internal and external relationships, ensuring high level of team, Customer and Vendor satisfaction. Ensure on-time collection and delivery of consignments every time, to meet Customer Satisfaction.Develop and establish excellent relationship withMaintain relationship with all Vendors andAll operational project ManagementEnsure that all Project deliverables are attained within the specified period agreed with the senior management/Customers. Provide project implementation status from time toPossess thorough understanding of third party logistics industry regulations &Maintain committed serviceOther duties and responsibilities: Business Support:Provide necessary operational support to Business Development function to grow existing customers as well as acquire newExpansion mindset to grow the same customers or the newGrow the number of vehicle deployed across all form factors (2W, 3W and 4W) at the same client or new clientsInfrastructure Development:Plan and set up charging infrastructure to support the client operations, within given time.Develop quality vendors to carry out various operational activities at optimalDevelop and deploy driver cum owner model for scalePeople ManagementBuild a high quality and motivated operations team at fieldContinue to innovate and develop operational expertise and skill-sets of personnel so as to continually improve efficiency & productivity of the system taking the business lines to the nextPlan & arrange functional training periodically to ensure total peopleOversees the recruitment activities and effective workforceEnsure all operations’ employees remain engaged; appraise their efficiency and productivity from time to time (atleast on a monthly basis).Security / Risk ManagementCreate security awareness among employees to ensure the safety of staff, infrastructure andImplement Ad- hoc procedures, check contents against invoice, and audit undelivered material to ensure safety ofEnsure complete safety and security in all operational transactions, to eliminate any untoward incident like pilferage, loss, damagesFinance & AdministrationSupport timely collections through the field teams and daily closure on cash recovery to minimizeBe responsible for all costs and ensure that they are correctly accounted for in a timely manner so as avoid any financial loss to theEnsure that all relevant records are maintained and preserved for internal and external purposes