Job Description
Summary:
Sumeru Inc is a global technology conglomerate with 750+ employees and operations spanning over 10 countries. We help our clients harness the power of digital technologies to propel their enterprise forward, by bringing together some of the best teams, innovative approaches, and a passion for excellence. Founded in 2002, Sumeru Inc provides a full suite of digital and technology services and consultancy across IT Talent Augmentation, Salesforce Solutions, Email Marketing, Data Science, and Augmented and Virtual Reality. As a certified Salesforce Partner (fastest-growing) and a Gold-certified Microsoft partner, Sumeru offers consulting, implementation, and custom development, to full outsourcing across multiple Salesforce products including Sales Cloud, Service Cloud, Non-Profit Cloud, Marketing Cloud, and Pardot among a few others.
About Role:
• Support the day-to-day running of the business within HubSpot, which includes interacting with business users and technology partners, in support of the HubSpot CRM environment.
• Working closely with the management and marketing teams to review, recommend and implement best practice processes and procedures within HubSpot
• Overseeing data integrity within HubSpot CRM through data import management, data clean-up, and deduping
• Developing, executing, and testing sales and marketing campaign automation
• Segmenting lead generation lists based on marketing campaigns
• Tracking and measuring the effectiveness of marketing campaigns in CRM
• Creating and managing profiles, layouts, reports, dashboards, process automation, and other configurable parts of the interface for end-users
• Assisting in data import/export/updates
• Providing day-to-day end-user support and assisting users with best practices to improve and increase their knowledge of HubSpot
• Reviewing and reporting on automation results and making actionable recommendations to the marketing team based on data
• Identify, develop and automate data integrity through automation workflows
• Managing the optimization of our HubSpot instance, including platform integrations, workflow development & management, templates, and troubleshooting
• Serve as a subject matter expert for all things HubSpot, whether it's within the technical strategy, implementation, execution, and troubleshooting
• Consult on and implement advanced marketing ops topics (e.g. attribution, lead scoring, and inbound/outbound approaches, etc.), sales ops topics (e.g. sales enablement, sales org structures, and sales process optimization, etc.), tech stack topics, and service ops topics (e.g. client onboarding, customer support, service org structures, and service process optimization)
Responsibilities:
• Work with clients and stakeholders to understand business requirements and provide accurate configuration, reports, and dashboards
• Administer and support HubSpot platform (user setups, profiles, and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow, and validations)
• Monitor and manage HubSpot releases and feature changes
• Understand and support data security (role hierarchy and rules sharing)
• Communicate the capabilities of the HubSpot platform with the client
• Complete regular internal system audits and makes recommendations
• Offer guidance and assist in decision-making based on the latest features and functionality available in the HubSpot platform
• Work closely with the client to encourage training or support
• Ability to work independently, as well as part of an Agile team, on multiple clients.
Qualifications and Experience:
• Coordinate the evaluation, scope, and completion of new development requests
• Effectively act as the liaison between users and the development teams Qualifications
• 3+ years of experience as a HubSpot administrator, experience a plus
• Bachelor's degree in MIS, Computer Engineering, or equivalent technical degree is a plus
• Strong skill in project creation and management including intake of tasks, prioritization, and successful delivery with communication and training
• SQL query experience is required
• Apex development experience is preferred but not required
• HubSpot Sales, HubSpot Marketing Software, and Service Hub certifications required
• Ability to provide strategic consulting of best practices, training programs, and the use of CRM applications to end-users
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity.
Benefits:
• A competitive salary.
• An international work environment.
• Exciting and energetic start-up environment with the possibility to work remotely/hybrid
• Working with a renowned international customer base, B2B and B2C customers.
• A chance for you to evolve, develop, feel appreciated and have fun.
• Lots of possibilities to learn and develop yourself (certification programs supported)
• US Onsite work opportunities
💡 Quick Summary
Seeking a career-building opportunity? The Hubspot Developer| Admin position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
