Job Description
We are hiring for the Inbound Technical Support Process for our Salt Lake Office
Experience: 1year to 5years in Technical support(Computers,Printers and Router support in BPO)
CTC: 1.5Lacs to 2.5Lacs
Location: Kolkata (Saltlake)
Shift: US Shift
Process: Inbound Technical Support.
Job Role
• Speaking with customers of US through cold calling and resolving issues by troubleshooting their computers and laptops.
• Provide them with solutions and sale relevant services and packages.
• Close calls with proper service and take payments from the authorise gateway
Criteria
Need Experience in international BPO In Desktop Support
Technical support Sales (outbound/Inbound) experience preferable
Must have good Communication skill
Should have knowledge in call closing and Sales for tech support
Flexible for Night shift
Benefits
• Fixed Salary+Incentives
• Attendance incentives
• Fixed shift
• Friendly environment
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This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Huge Opening In Inbound Voice BPO Process position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
