Job Description
Job Title : HRBP
Location : Andheri (Mumbai)
Experience : 4+ Years (From BPO Customer Service/ inside sales or outsourcing company )
Salary : 16-18LPA fixed
Qualification: MBA Is must
Employees strength- 600-800 employees
Role:
● Collaborate with leadership to understand employee needs and provide, implement HR
solutions
● Work with managers and employees to address all types of employee relations/ conflict resolution issues, fairly representing all interests
● Implement strategies to enhance employee satisfaction and retention
● Ensure the onboarding process meets the needs of the function
● Implement performance management processes and provide coaching to support career development
● Identify training needs and coordinate relevant development programs.
● Foster a culture of continuous learning and skill development within the teams
● Track HR metrics to measure the effectiveness of HR programs (such as Talent
Acquisition e-NPS, Retention, succession planning, mapping of critical role & critical
talent)
● Provide regular reports to leadership on HR-related KPIs.
● Review and analyze business metrics including data on retention and employee
experience in order to recommend systemic improvements
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Business Partner | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.