Job Description
Full job description
About Us
HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to our growing portfolio of distinguished properties. Located in the heart of Midtown, the Courtyard is perfectly situated to visit iconic destinations including Rockefeller Center, Times Square, and the Theatre District. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Support the day-to-day operations of Human Resources and Accounting which includes accounts payable, accounts receivable, cash handling, payroll, talent acquisition and employee relations.
Essential Duties and Responsibilities
Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concern.
Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards.
Set up new accounts in accordance with established credit policy.
Assist in reconciling open account status items.
Input General Cashier Summary and maintain binder.
File and distribute credit card cancellations, bulletins, and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations.
Verify that purchasing procedures are followed, i.e.: purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid. Maintain an accurate, up to date Purchase Order Log.
Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis.
Process all approved invoices for payment, ensure all appropriate signatures and back-up attached.
Pay all hotel invoices in a timely manner ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken.
Handle all vendor inquiries and reconcile vendor statements.
Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner.
Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner or refer them to the Centralized HR Manager.
Assist with onboarding new associates, recruiting and the coordination of interviews throughout the hotel.
Ensure all new hires and existing associates possess proper employment eligibility verification.
Coordinate training needed for new hires and ongoing training for staff throughout the hotel.
Assist with Open Enrollment and general benefit questions.
Assist with associate investigations as needed.
Coordinate associate relations events and recognition, as needed, e.g. Town Hall, PAR Meetings, Associate of the Month program, etc.
Create and update Human Resources bulletin boards and other posting locations as needed.
Coordinate payroll efforts throughout the hotel and submit payroll for processing on a timely and accurate basis.
Prepare correspondence and memos as needed.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
B.S. in Accounting or Hotel Management preferred
Knowledge of hotel operations
Able to set priorities, plan, organize, and delegate. Strong organizational skills with attention to detail.
Ability to compile facts and figures
Proficiency in Microsoft Office and Excel skills.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills to ensure communication is concise, well organized, complete, and clear. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Ability to stand, walk and/or sit and continuously perform essential job functions for a minimum of an eight-hour shift with or without reasonable accommodation.
Compensation
Salary Range: $33.00 - $34.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
About Us
HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to our growing portfolio of distinguished properties. Located in the heart of Midtown, the Courtyard is perfectly situated to visit iconic destinations including Rockefeller Center, Times Square, and the Theatre District. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Support the day-to-day operations of Human Resources and Accounting which includes accounts payable, accounts receivable, cash handling, payroll, talent acquisition and employee relations.
Essential Duties and Responsibilities
Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concern.
Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards.
Set up new accounts in accordance with established credit policy.
Assist in reconciling open account status items.
Input General Cashier Summary and maintain binder.
File and distribute credit card cancellations, bulletins, and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations.
Verify that purchasing procedures are followed, i.e.: purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid. Maintain an accurate, up to date Purchase Order Log.
Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis.
Process all approved invoices for payment, ensure all appropriate signatures and back-up attached.
Pay all hotel invoices in a timely manner ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken.
Handle all vendor inquiries and reconcile vendor statements.
Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner.
Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner or refer them to the Centralized HR Manager.
Assist with onboarding new associates, recruiting and the coordination of interviews throughout the hotel.
Ensure all new hires and existing associates possess proper employment eligibility verification.
Coordinate training needed for new hires and ongoing training for staff throughout the hotel.
Assist with Open Enrollment and general benefit questions.
Assist with associate investigations as needed.
Coordinate associate relations events and recognition, as needed, e.g. Town Hall, PAR Meetings, Associate of the Month program, etc.
Create and update Human Resources bulletin boards and other posting locations as needed.
Coordinate payroll efforts throughout the hotel and submit payroll for processing on a timely and accurate basis.
Prepare correspondence and memos as needed.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
B.S. in Accounting or Hotel Management preferred
Knowledge of hotel operations
Able to set priorities, plan, organize, and delegate. Strong organizational skills with attention to detail.
Ability to compile facts and figures
Proficiency in Microsoft Office and Excel skills.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills to ensure communication is concise, well organized, complete, and clear. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Ability to stand, walk and/or sit and continuously perform essential job functions for a minimum of an eight-hour shift with or without reasonable accommodation.
Compensation
Salary Range: $33.00 - $34.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Coordinator / Staff Accountant position is now open for candidates interested in the Back Office Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
