Human Resources (HR) Generalist

This role will work in the West EMEA Operations Model. The role will cover all countries within Federation 22 (South Africa, UK, Ireland, Finland, Norway, Sweden, Denmark).
• Facilitate the onboarding process for new team members, which includes tasks from preparing offer letters and conducting background checks, to organising orientations and training sessions.
• Oversee the management of HR data, ensuring accurate entry and maintenance of employee information within our Human Resources Information System (HRIS).
• Monitor and report on performance metrics, emphasising quality control and the effectiveness of management strategies.
• Conduct employee satisfaction surveys, analyse the results, and develop recommendations to enhance workplace environment and culture.
• Administer employee benefits, clearly communicate available packages, and respond to related inquiries with precision and empathy.
• Oversee the offboarding process, including conducting exit interviews to gather valuable feedback and improve retention strategies.
• Respond to employee inquiries, ensuring that resources for self-service and the knowledge base are current and comprehensive.
Job Requirements
• Knowledge of HR operations
• Proficient in using HRIS and data management tools. Workday is a plus.
• Strong attention to detail
• Excellent communication skills, both verbal and written
• Highly analytical and data-driven
• Effective time management skills
• Commitment to outstanding customer service
• Thorough understanding of compliance and regulatory requirements
• Strong problem-solving skills
• Proficiency in English at an advanced level

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organisation that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
Company description

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en