Job Description
Full job description
Human Resources Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
What will I be doing?
Providing cluster HR support for both the DoubleTree by Hilton Tower of London and Hilton London Tower Bridge
As a skilled influencer and culture specialist, you will be responsible for supporting senior operational leaders for driving the people agenda in your properties in conjunction with business objectives, whilst working closely with our Talent Acquisition, Employee Relations, HR Analytics and Talent Development support functions.
Be an integral part of the senior leadership team, using HR strategy and analytics to support business objectives and ensure each property meets its brand and customer requirements
Coaching and develop senior and operational leaders to be a great boss in the self-sufficient performance management of their teams.
Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
Be a custodian of team member experience collaborating closely with the Leadership team to drive measurable improvements in engagement, retention, and culture
Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships.
Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
Support in the effective communication strategy for team member.
Drive the team member lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support.
What are we looking for?
Strategic thinker with strong business acumen
HR Generalist background, with proven experience in HR Leadership in a similar role.
Strong influencing skills, with the courage to challenge.
Proactive, strategic mindset
Ability to travel between the hotels in the cluster as required by the business
Agile and driven to deliver in a fast-pace environment.
Ability to communicate and engage all stakeholders.
CIPD qualified is highly desirable.
Previous experience in hospitality, travel or retail is preferred.
In addition, you will receive:
Competitive salary plus annual bonus structure
Family – Our hotels offer a genuine team environment with a family culture everywhere you turn
Travel benefit - Up to 30 nights per year at discounted staff rates and up to 30 nights for your family and friends on special discounted rates
50% off Food and Drink in Hilton Hotels around the world
Development & growth – Hilton have numerous learning & development opportunities for all
Flexibility – As part of our commitment to our team’s work life balance, we are open to flexibility depending on your needs
Team Celebrations – Regularly our teams get together to party and celebrate the amazing work we do
On shift – complimentary meals on duty
Holiday – Pro-Rata 28 days including bank holidays (increasing yearly to up to 33 days)
Health and Dental Care Cash Plans – discounted health and dental care plans
A vibrant inclusive workplace where your ideas truly matter
…and so much more
Human Resources Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
What will I be doing?
Providing cluster HR support for both the DoubleTree by Hilton Tower of London and Hilton London Tower Bridge
As a skilled influencer and culture specialist, you will be responsible for supporting senior operational leaders for driving the people agenda in your properties in conjunction with business objectives, whilst working closely with our Talent Acquisition, Employee Relations, HR Analytics and Talent Development support functions.
Be an integral part of the senior leadership team, using HR strategy and analytics to support business objectives and ensure each property meets its brand and customer requirements
Coaching and develop senior and operational leaders to be a great boss in the self-sufficient performance management of their teams.
Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
Be a custodian of team member experience collaborating closely with the Leadership team to drive measurable improvements in engagement, retention, and culture
Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships.
Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
Support in the effective communication strategy for team member.
Drive the team member lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support.
What are we looking for?
Strategic thinker with strong business acumen
HR Generalist background, with proven experience in HR Leadership in a similar role.
Strong influencing skills, with the courage to challenge.
Proactive, strategic mindset
Ability to travel between the hotels in the cluster as required by the business
Agile and driven to deliver in a fast-pace environment.
Ability to communicate and engage all stakeholders.
CIPD qualified is highly desirable.
Previous experience in hospitality, travel or retail is preferred.
In addition, you will receive:
Competitive salary plus annual bonus structure
Family – Our hotels offer a genuine team environment with a family culture everywhere you turn
Travel benefit - Up to 30 nights per year at discounted staff rates and up to 30 nights for your family and friends on special discounted rates
50% off Food and Drink in Hilton Hotels around the world
Development & growth – Hilton have numerous learning & development opportunities for all
Flexibility – As part of our commitment to our team’s work life balance, we are open to flexibility depending on your needs
Team Celebrations – Regularly our teams get together to party and celebrate the amazing work we do
On shift – complimentary meals on duty
Holiday – Pro-Rata 28 days including bank holidays (increasing yearly to up to 33 days)
Health and Dental Care Cash Plans – discounted health and dental care plans
A vibrant inclusive workplace where your ideas truly matter
…and so much more
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Manager position is now open for candidates interested in the Hotel Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
