Human Resources Manager

Company Description

Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights.

Role Description

This is a full-time on-site role for a Human Resources Manager located in Kalyan. The Human Resources Manager will be responsible for overseeing HR functions such as recruitment, employee relations, performance management, and compliance with labor laws. Day-to-day tasks include developing HR policies, conducting interviews, managing employee records, and facilitating training and development programs. The role also involves handling employee grievances, managing payroll, and fostering a positive workplace culture.

Qualifications

• Experience in Recruitment, Talent Acquisition, and Interviewing

• Knowledge of Employee Relations, Conflict Resolution, and Employee Engagement

• Skills in Performance Management, Training, and Development

• Understanding of Labor Laws, Compliance, and Payroll Management

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Proficiency in HR software and MS Office applications

• Bachelor's degree in Human Resources, Business Administration, or related field

• Experience in a BPO or similar service industry is a plus