Human Resources Operations Specialist

Key HR Operations Role

• Lead and manage all aspects of human resources operations including day-to-day administrative tasks.

• Develop and implement comprehensive HR policies and procedures to ensure a positive employee experience.

• Ensure compliance with employment laws and regulations by conducting regular audits and providing training to staff.

• Oversee the management of HR information systems and other HR software.

• Drive strategic HR projects and initiatives such as system upgrades, process improvements, and organizational changes.

• Coordinate onboarding and offboarding processes for new and departing employees.

• Manage contract labour and liaison with external stakeholders.

• Oversee employee relations, performance management, and employee development programs.

• Handle grievances, legal matters, and discipline management in accordance with company policies.

• Administer employee benefits and communicate program details effectively.

Qualification Requirements

• Proven experience as an HR Operations Manager or similar role with a minimum of 10+ years of experience.

• MBA or equivalent qualification; law degree is an added advantage.

• Comprehensive knowledge of HR functions, laws, and best practices.

• Strong leadership and managerial skills with excellent organizational and project management abilities.

• Proficiency in HRIS and other HR software.

• Excellent interpersonal and communication skills.

• Ability to develop and implement HR policies and procedures.

• Analytical skills for HR data management and reporting.

• Strategic thinking and problem-solving abilities.