Job Description
Exp- 5 + Years
IT Technical Engineer- IAM Sail Point
Location Pune (Hybrid)
# Key responsibilities
• Participated in all SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.
• Experience in User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self-Service in SailPoint Identity.
• Hands-on with aggregation, workflows, tasks, forms, rules, and roles.
• Administration of LCM workflows for On-boarding, Transfer, Off-boarding, and Emergency Termination process.
• Execute day to day application maintenance, monitoring, processing, and user support for multiple SailPoint related activities.
• Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits.
• Familiarity with Role Based Access Control (RBAC).
• Provided use cases and business processes for support groups on role, entitlement, provisioning.
• Established standards, designs and implementation of appropriate identity and access management processes and controls, which help improve operations and lower risk.
• Implementation and configuration of connectors between Identity and in-scope applications.
• Implemented Access Certification, Automated Provisioning and Governance aspects of IIQ.
• Develop complex workflows and service adapters in the SailPoint Identity IQ configuration interface.
• Managed
Requirements and configure SailPoint connectors.
• Responsible to manage Administration functionality of the SailPoint such as loading data, create roles, create policies, scheduling tasks and certifications and reports.
• Included the improving Identity and Access Management (IAM) capabilities by controlling access to
• Working post implementation for user testing, debugging, support, and maintenance.
• Strong development experience in implementing the LCM events workflows, rules and custom reports.
• Experience on preparing the product documentation, test cases, test plans and support process.
• Effectively manage escalations to resolution.
• Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools.
• Investigate root cause for identified problems and recommend solutions.
• Develop and implement solutions for defects.
• Experience with Vulnerability mitigation and patch management.
• Define requirements for and/or develop automated monitoring and alerting solutions to drive performance and availability.
• Be aware of system-wide changes and application deployments that might impact application availability for users.
• Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training.
• Drive Communication during critical events and lead retrospective meetings.
• Drive root cause investigation implementing any learnings or improvement opportunities.
• Assist & own the preparation of end user support documentation and knowledge.
• Proactively plan for upcoming changes.
• Strong working knowledge of ITIL Incident, Problem and Change Management disciplines.
• Staying up to date on current security trends and practices. Train in multiple Cybersecurity products. Work toward security certifications.
What’s needed
- Preferred Skills
• Must have experience with SailPoint IIQ or IdN
• Must have experience with systems administration tasks for Windows and or Linux
• Must have experience with network domain administration including working with firewalls and identity stores like Active Directory
• Must possess great problem-solving skills.
• Must possess an understanding of MS Windows
• Must possess a basic understanding of Websites, Web Applications, and Databases
• Must possess a basic understanding of computer networks and domains.
• Must possess excellent teamwork skills.
• Must possess the ability to follow complicated software installation and configuration procedure.
• Must possess excellent oral and written communication skills.
• Must possess the ability and desire to learn and master a variety of IT skills.
• Must possess ability to be flexible and work independently on ad hoc technical activities and split time between multiple projects and activities (multi-tasking capabilities).
• Familiarity with MS SQL Server and Oracle.
• Ability to work with Web services.
• Proven ability to articulate technical specifications from business requirements.
• Experience with Programming languages like C++ or Java or scripting languages like Python or Java Script
• Ability to write SQL statements to interact with database
💡 Quick Summary
Seeking a career-building opportunity? The IAM SailPoint position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
