Job Description
APS 5 - $88,834 - $96,829 per annum plus superannuation
ICT Services Division
Canberra- ACT
We are seeking a motivated ICT Commercial Officer to support effective contract and commercial management across ICT services. This role offers the opportunity to work collaboratively with stakeholders, apply sound judgement, and contribute to value for money outcomes in a dynamic government environment.
Why YOU are important to us and what impact will you have on the ICT Services and the departments’ goal.
The ICT Services Division delivers secure and modern technology solutions that enable the department to operate effectively around the clock. We manage ICT systems that support collaboration, innovation, and service delivery across all areas. Our goal is to provide a reliable digital environment that empowers staff to focus on outcomes, not technical barriers. By continuously improving our platforms and tools, we help the department stay agile, connected, and ready to meet future challenges.
We deliver ICT capabilities that support the department’s operations and align with modern ways of working. Our team ensures that ICT services are reliable, secure, and responsive to business needs. We work closely with other areas to enable seamless collaboration, efficient workflows, and continuous improvement. By providing the right tools and support, we help staff stay productive and connected, ensuring the department can deliver its services effectively and adapt to future challenges.
As an ICT Commercial Officer, you will support the section’s objectives by providing commercial assurance, procurement coordination, and vendor governance across a multivendor ICT environment. The role contributes to effective contract management, compliance with the Commonwealth Procurement Rules and Public Governance, Performance and Accountability Act 2013, and timely project delivery through sound commercial advice, ServiceNow request management, and proactive engagement with internal stakeholders and external service partners.
This is where you play an important role.
As the ICT Commercial Officer, you will:
Provide procurement and contract management support across ICT and telecommunications services, including drafting and managing procurements, variations, extensions, and approvals.
Assist with service management activities by monitoring, tracking, and reporting on project objectives in a timely manner.
Ensure compliance with the Commonwealth Procurement Rules, Public Governance, Performance and Accountability Act 2013, and departmental policies and procedures.
Monitor progress, identify risks, and escalate issues where appropriate.
Support data, reporting, and continuous improvement activities.
Build and maintain effective working relationships with internal stakeholders and service partners.
Undertake additional duties as required.
Please note:
This recruitment process will initially be used to fill one ongoing (permanent) vacancy in the section.
A merit pool may be established and used to fill similar ongoing vacancies in the branch for 18 months from the date of gazettal.
Our ideal candidate will have:
Experience or exposure to ICT and/or telecommunications procurement or contract management.
Strong organisational skills with the ability to manage competing priorities.
Well-developed written and verbal communication skills.
A client focused approach and ability to build productive stakeholder relationships.
Experience using tools such as ServiceNow, Technology One, or Excel (or the ability to learn quickly).
A commitment to collaboration, integrity and public service values.
Experience working in an ICT or business support environment.
Experience in stakeholder coordination, reporting, or financial support.
Familiarity with ServiceNow, Excel, and Technology One tools.
VetPaths
The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.
ICT Services Division
Canberra- ACT
We are seeking a motivated ICT Commercial Officer to support effective contract and commercial management across ICT services. This role offers the opportunity to work collaboratively with stakeholders, apply sound judgement, and contribute to value for money outcomes in a dynamic government environment.
Why YOU are important to us and what impact will you have on the ICT Services and the departments’ goal.
The ICT Services Division delivers secure and modern technology solutions that enable the department to operate effectively around the clock. We manage ICT systems that support collaboration, innovation, and service delivery across all areas. Our goal is to provide a reliable digital environment that empowers staff to focus on outcomes, not technical barriers. By continuously improving our platforms and tools, we help the department stay agile, connected, and ready to meet future challenges.
We deliver ICT capabilities that support the department’s operations and align with modern ways of working. Our team ensures that ICT services are reliable, secure, and responsive to business needs. We work closely with other areas to enable seamless collaboration, efficient workflows, and continuous improvement. By providing the right tools and support, we help staff stay productive and connected, ensuring the department can deliver its services effectively and adapt to future challenges.
As an ICT Commercial Officer, you will support the section’s objectives by providing commercial assurance, procurement coordination, and vendor governance across a multivendor ICT environment. The role contributes to effective contract management, compliance with the Commonwealth Procurement Rules and Public Governance, Performance and Accountability Act 2013, and timely project delivery through sound commercial advice, ServiceNow request management, and proactive engagement with internal stakeholders and external service partners.
This is where you play an important role.
As the ICT Commercial Officer, you will:
Provide procurement and contract management support across ICT and telecommunications services, including drafting and managing procurements, variations, extensions, and approvals.
Assist with service management activities by monitoring, tracking, and reporting on project objectives in a timely manner.
Ensure compliance with the Commonwealth Procurement Rules, Public Governance, Performance and Accountability Act 2013, and departmental policies and procedures.
Monitor progress, identify risks, and escalate issues where appropriate.
Support data, reporting, and continuous improvement activities.
Build and maintain effective working relationships with internal stakeholders and service partners.
Undertake additional duties as required.
Please note:
This recruitment process will initially be used to fill one ongoing (permanent) vacancy in the section.
A merit pool may be established and used to fill similar ongoing vacancies in the branch for 18 months from the date of gazettal.
Our ideal candidate will have:
Experience or exposure to ICT and/or telecommunications procurement or contract management.
Strong organisational skills with the ability to manage competing priorities.
Well-developed written and verbal communication skills.
A client focused approach and ability to build productive stakeholder relationships.
Experience using tools such as ServiceNow, Technology One, or Excel (or the ability to learn quickly).
A commitment to collaboration, integrity and public service values.
Experience working in an ICT or business support environment.
Experience in stakeholder coordination, reporting, or financial support.
Familiarity with ServiceNow, Excel, and Technology One tools.
VetPaths
The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.
💡 Quick Summary
Seeking a career-building opportunity? The ICT Commercial Officer position is now open for candidates interested in the Government Job Alert sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.