ICT Graduate
At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.
We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at careers@iccsydney.com or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.
About this opportunity:
ICC Sydney is seeking an enthusiastic and motivated ICT Graduate to join our dynamic ICT Venue Operations team. This is your opportunity to gain hands-on experience supporting world-class events, cutting-edge audiovisual systems and critical business operations in a vibrant, fast-paced environment.
In this role, you will:
Provide technical and operational support across all ICT services to ensure seamless event delivery and business operations.
Monitor and assist in managing the ICT Internal Helpdesk, resolving user requests efficiently.
Install, configure, troubleshoot and decommission ICT services and equipment.
Support departmental projects and continuous improvement initiatives.
Build strong relationships with internal and external stakeholders, delivering exceptional customer service.
Why ICC Sydney?
ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.
As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:
Free and fresh daily meals.
Heavily discounted car parking and dry cleaning.
Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
Purchased leave, novated leasing and salary sacrificing options.
Access to exclusive health insurance offers and an executive superannuation arrangement.
Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
Access to discounted or complimentary event tickets.
A coffee and pastry on us, on your birthday.
Regular professional development and learning opportunities.
We encourage your work life balance and offer flexibility to suit you.
As an international company, ASM Global can offer future career opportunities throughout our global network of venues.
CBD location close to public transport and in the heart of the Darling Harbour precinct.
ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.
Required Skills & Experience:
Tertiary qualifications in Information Technology, or related.
Experience in a professional customer service environment.
Strong understanding of ICT fundamentals including networking, operating systems and cybersecurity.
Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
Excellent communication, organisation and problem-solving skills.
Willingness to learn and adapt to new technologies.
Valid working rights in Australia.
You must be 18 years or over.
What to expect next:
If this sounds like the right role for you, we look forward to receiving your application.
At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.
To be eligible for employment you must have valid working rights in Australia.
Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.
Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first