Job Description
About Us
The Bright College is a Registered Training Organization (RTO) located in Perth CBD. We provide quality education to both Domestic and international students across a range of qualifications. We are seeking a motivated, experienced, and Full-time ICT Support Technician (NEC) with experience in the training/education sector supporting both domestic and international students.
About the Role
As an ICT Support Technician, you will play a key role in maintaining and supporting the College’s IT systems, ensuring smooth day-to-day operations. You will provide technical support to staff and students, troubleshoot issues, and assist in managing hardware, software, and network systems.
This is a hands-on role where you will work closely with the administration and academic teams to deliver reliable and efficient IT support services.
Key Responsibilities
.Identify software and hardware requirements to resolve technical issues
· Respond to user inquiries regarding IT-related problems
· Install, configure, and update software and systems
· Maintain and support computer networks and systems
· Adapt and troubleshoot programs based on user needs
· Ensure efficient use of IT systems and equipment
· Assist in website maintenance and updates
· Repair or replace hardware components such as printers and peripherals
· Provide support in a fast-paced environment, including call-based support if required
· Support and maintain Student Management Systems and Learning Management Systems, like aXcelerate,Powerpro and Moodle
. Administer and support Microsoft environments, including Microsoft 365, Active Directory (AD), user accounts, email configuration, and access management
. Manage devices and security policies using Microsoft Intune (endpoint management, device compliance, app deployment)
About You
You are a reliable and solution-focused IT professional with strong problem-solving skills and attention to detail.
We’re looking for someone who:
· Has 1–3 years of experience in an ICT support or similar role
· Holds a Bachelor-level qualification in IT or a related field
· Has strong knowledge of hardware, software, and networking systems
· Demonstrates excellent troubleshooting and technical support skills
· Has good communication skills to support staff and students effectively
· Has good knowledge of Student Management Systems and Learning Management Systems, including aXcelerate, PowerPro, and Moodle
· Is organised, proactive, and able to manage multiple tasks
· Experience in the education or training sector is highly regarded
Why Join Us
Competitive annual salary of $85,000 + superannuation
· Work in a supportive and diverse team environment
· Opportunity to contribute to a growing education provider
· Career growth and professional development opportunities
· Convenient Perth CBD location with easy public transport access
How to Apply
If you are passionate about IT support and want to be part of a growing education provider, we’d love to hear from you.
Click “Apply Now” and submit your resume along with a short cover letter outlining your experience and suitability for the role.
Application close: 27th April 2026
Pay: $85,000.00 per year
Work Location: In person
The Bright College is a Registered Training Organization (RTO) located in Perth CBD. We provide quality education to both Domestic and international students across a range of qualifications. We are seeking a motivated, experienced, and Full-time ICT Support Technician (NEC) with experience in the training/education sector supporting both domestic and international students.
About the Role
As an ICT Support Technician, you will play a key role in maintaining and supporting the College’s IT systems, ensuring smooth day-to-day operations. You will provide technical support to staff and students, troubleshoot issues, and assist in managing hardware, software, and network systems.
This is a hands-on role where you will work closely with the administration and academic teams to deliver reliable and efficient IT support services.
Key Responsibilities
.Identify software and hardware requirements to resolve technical issues
· Respond to user inquiries regarding IT-related problems
· Install, configure, and update software and systems
· Maintain and support computer networks and systems
· Adapt and troubleshoot programs based on user needs
· Ensure efficient use of IT systems and equipment
· Assist in website maintenance and updates
· Repair or replace hardware components such as printers and peripherals
· Provide support in a fast-paced environment, including call-based support if required
· Support and maintain Student Management Systems and Learning Management Systems, like aXcelerate,Powerpro and Moodle
. Administer and support Microsoft environments, including Microsoft 365, Active Directory (AD), user accounts, email configuration, and access management
. Manage devices and security policies using Microsoft Intune (endpoint management, device compliance, app deployment)
About You
You are a reliable and solution-focused IT professional with strong problem-solving skills and attention to detail.
We’re looking for someone who:
· Has 1–3 years of experience in an ICT support or similar role
· Holds a Bachelor-level qualification in IT or a related field
· Has strong knowledge of hardware, software, and networking systems
· Demonstrates excellent troubleshooting and technical support skills
· Has good communication skills to support staff and students effectively
· Has good knowledge of Student Management Systems and Learning Management Systems, including aXcelerate, PowerPro, and Moodle
· Is organised, proactive, and able to manage multiple tasks
· Experience in the education or training sector is highly regarded
Why Join Us
Competitive annual salary of $85,000 + superannuation
· Work in a supportive and diverse team environment
· Opportunity to contribute to a growing education provider
· Career growth and professional development opportunities
· Convenient Perth CBD location with easy public transport access
How to Apply
If you are passionate about IT support and want to be part of a growing education provider, we’d love to hear from you.
Click “Apply Now” and submit your resume along with a short cover letter outlining your experience and suitability for the role.
Application close: 27th April 2026
Pay: $85,000.00 per year
Work Location: In person
💡 Quick Summary
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Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Refrigerator & AC Technician Jobs is a plus.