ICT Support Technician

Full job description

ICT Support Technician wanted

Work Location: Canterbury Region

Employment type: Full-time (minimum 30 hours/per week), Permanent role

Our pay: $2+.66 - $32.00 per hour depending on skills and experience

We are on the lookout for an energetic ICT Support Technician to join our business.

Key Responsibilities：

Install or configure software and driver on devices.

Set up, test, and repair electronic devices (e.g., audio/visual equipment, laptops, smartphones, tablets) to ensure proper functionality and resolve issues.

Repair and troubleshoot various devices, including laptops, computers, MacBooks, smartphones, iPads, and tablets, by resolving faults, adjusting, repairing, and replacing worn or defective parts and wiring, while maintaining machines, equipment, and instruments.

Attentive at the front desk to make new tickets and assist in sales support.

Provide excellent customer service to customers physically as well as over phone support.

Resolve customer issues and concerns in a timely and efficient manner.

Continuously improve your knowledge of our products and services.

Ability to multitask and manage multiple customer interactions simultaneously

To be successful you will need to:

Have at least three-year solid relevant experience, or

Have a relevant NZQF level 4 or an equivalent qualification or higher,

Be a great team player, be able to follow instructions

Be physically fit and willingness to work hard

Good eye for details and an ability to solve problems practically and effectively

Have "can-do" attitude

If you are interested in this role, please apply here.

Applicants for this position should have NZ residence or a valid NZ work visa. Please tell us your visa status when applying for this role.