Job Description
Good knowledge on Access management - Active Directory / CyberArk / Database / Technical Support / Technical Helpdesk (at least one of these skills)
. Excellent Communication skills / communicate with stakeholders and senior management
. Able to work with minimal supervision
. Control user logical access to organization resources in business applications, according to pro-set of system rules and policies
. Control user on privilege/emergency access request to ensure these activities are monitored and approved
. Maintain knowledge and understanding of internal processes, procedures and IT control policies
. Perform security and change control related tasks in compliance with the Information Technology Control policy, standard operating procedures and reference documentation
. Appropriately document and highlight any potential risk concerns identified, escalating to management as appropriate
. Promote continuous improvement to streamline the process of producing quality and timely outputs in fleeting service level expectancy
. Respond to Service Manager Incidents and ensure tickets are completed within the firm documented SLAs for priority/severity impacts
. Flexible with regard to working shifts, as well as being available for off hour and weekend support
. Exercises a high degree of initiative and independent judgment in coordinating and prioritizing work
. Communicate with global peers across ITRSM focusing on service delivery improvements
. Develop and maintain good rapport with lines of business. Ensure communication is customer-focused and professorial.
. Progress personal objectives. As agreed with your manager, within the documented time scales
. Improve current processes and drive positive change in: controls, data quality and regulatory compliance
. Manage any adhoc compliance and security related projects as required by management
This role requires a wide variety of strengths and capabilities, including:
. Thinks creatively to deliver solutions through continuous improvement
. Ability to identify problems and clearly communicate strategic solutions to clients
. Working knowledge of Incident Management, technical problem resolution and operations systems.
. Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines. Remote Connectivity products, Security
. Strong initiative and desire to learn
. Able to effectively collaborate with team members and clients to achieve common goals
. Good knowledge on Access management - Active Directory / CyberArk / Database (at least one of these skills)
. Excellent Communication skills
. Able to work with minimal supervision
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs
. Excellent Communication skills / communicate with stakeholders and senior management
. Able to work with minimal supervision
. Control user logical access to organization resources in business applications, according to pro-set of system rules and policies
. Control user on privilege/emergency access request to ensure these activities are monitored and approved
. Maintain knowledge and understanding of internal processes, procedures and IT control policies
. Perform security and change control related tasks in compliance with the Information Technology Control policy, standard operating procedures and reference documentation
. Appropriately document and highlight any potential risk concerns identified, escalating to management as appropriate
. Promote continuous improvement to streamline the process of producing quality and timely outputs in fleeting service level expectancy
. Respond to Service Manager Incidents and ensure tickets are completed within the firm documented SLAs for priority/severity impacts
. Flexible with regard to working shifts, as well as being available for off hour and weekend support
. Exercises a high degree of initiative and independent judgment in coordinating and prioritizing work
. Communicate with global peers across ITRSM focusing on service delivery improvements
. Develop and maintain good rapport with lines of business. Ensure communication is customer-focused and professorial.
. Progress personal objectives. As agreed with your manager, within the documented time scales
. Improve current processes and drive positive change in: controls, data quality and regulatory compliance
. Manage any adhoc compliance and security related projects as required by management
This role requires a wide variety of strengths and capabilities, including:
. Thinks creatively to deliver solutions through continuous improvement
. Ability to identify problems and clearly communicate strategic solutions to clients
. Working knowledge of Incident Management, technical problem resolution and operations systems.
. Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines. Remote Connectivity products, Security
. Strong initiative and desire to learn
. Able to effectively collaborate with team members and clients to achieve common goals
. Good knowledge on Access management - Active Directory / CyberArk / Database (at least one of these skills)
. Excellent Communication skills
. Able to work with minimal supervision
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs
💡 Quick Summary
Seeking a career-building opportunity? The Identity Access Management position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
