Job Description
Role/Job Title: Regional Head-Personal Loan (DST)
Business: Retail Banking
Function/Department: Personal Loan
Number of position : 2
Place of work: a ) Delhi b) Kolkata
Roles & Responsibilities -
- Lead and direct the State Heads by providing strategic inputs and plans for distribution penetration in current markets as well as future geographic expansion
- Collaborate with the Product Head Personal Loan to ensure that the customers are offered the best in class solutions
- Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.
- Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.
- Ensure the successful adoption of internal compliances & regulatory framework across the business
Managerial & Leadership Responsibilities:
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
- Attract & retain best-in class talent to meet Bank's rapid growth targets
Business: Retail Banking
Function/Department: Personal Loan
Number of position : 2
Place of work: a ) Delhi b) Kolkata
Roles & Responsibilities -
- Lead and direct the State Heads by providing strategic inputs and plans for distribution penetration in current markets as well as future geographic expansion
- Collaborate with the Product Head Personal Loan to ensure that the customers are offered the best in class solutions
- Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.
- Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.
- Ensure the successful adoption of internal compliances & regulatory framework across the business
Managerial & Leadership Responsibilities:
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
- Attract & retain best-in class talent to meet Bank's rapid growth targets
💡 Quick Summary
Seeking a career-building opportunity? The IDFC FIRST Bank | Regional Head | Personal Loans | DST |10|16 yrs position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
