Job Description
Skills
Customer service
Job details
Here’s how the job details align with your profile.
Job type
Full-time
Location
1 Parkway, Birmingham
Benefits
Pulled from the full job description
Annual leave
Free parking
Company pension
Private medical insurance
On-site parking
Full job description
Imaging Administrator | Spire Parkway Hospital | Private Hospital | Solihull | Radiology
Spire Parkway Hospital are looking to recruit an experienced and highly organised Imaging Administrator to join our dedicated Imaging team.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.”
Duties and responsibilities will include:
Contact patients and arrange radiology appointments liaising with other departments as appropriate
Establish and maintain communication with people on routine care matters
Input patient data on to hospital and radiology information systems
Management of e-mails enquiries and referrals in a timely and professional manner
Maintain administrative duties e.g. filing/photocopying of documentation
Transfer and deliver radiology reports to appropriate destinations
Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter.
To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
To Register all new or follow up Patients.
Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
Who we're looking for:
The successful candidate must have excellent customer service skills
Previous and relevant experience in a multi-skilled, patient support role
Someone who is highly organised and able to manage workload.
Experienced and proficient in the use of PC, to include Microsoft packages
Someone who works well as part of a team
Hours: Full-time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care' . Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
About the Team: At Spire Parkway Hospital, we’re a leading provider of private hospital treatments for our patients across the Midlands and beyond. We offer specialised and personalised healthcare through fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.
Customer service
Job details
Here’s how the job details align with your profile.
Job type
Full-time
Location
1 Parkway, Birmingham
Benefits
Pulled from the full job description
Annual leave
Free parking
Company pension
Private medical insurance
On-site parking
Full job description
Imaging Administrator | Spire Parkway Hospital | Private Hospital | Solihull | Radiology
Spire Parkway Hospital are looking to recruit an experienced and highly organised Imaging Administrator to join our dedicated Imaging team.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.”
Duties and responsibilities will include:
Contact patients and arrange radiology appointments liaising with other departments as appropriate
Establish and maintain communication with people on routine care matters
Input patient data on to hospital and radiology information systems
Management of e-mails enquiries and referrals in a timely and professional manner
Maintain administrative duties e.g. filing/photocopying of documentation
Transfer and deliver radiology reports to appropriate destinations
Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter.
To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
To Register all new or follow up Patients.
Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
Who we're looking for:
The successful candidate must have excellent customer service skills
Previous and relevant experience in a multi-skilled, patient support role
Someone who is highly organised and able to manage workload.
Experienced and proficient in the use of PC, to include Microsoft packages
Someone who works well as part of a team
Hours: Full-time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care' . Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
About the Team: At Spire Parkway Hospital, we’re a leading provider of private hospital treatments for our patients across the Midlands and beyond. We offer specialised and personalised healthcare through fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.
💡 Quick Summary
Seeking a career-building opportunity? The Imaging Administrator position is now open for candidates interested in the Database Administrator sector. This role in Birmingham offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.