Job Description
The Role Responsibilities & Our Ideal Candidate Job Summary Manage CDD teams for multiple regions/countries to ensure effective delivery on behalf of the global GAMs/RMs for the entire FI/ Corporate segment of CDD Review and update.
• To ensure quality of the CIB and CB CDD portfolio is maintained within acceptable parameters as defined by Group and CIB and CB CDD policies and guidelines, Local Country Standards and business strategy.
• To ensure that the tracking/reporting of information relating to that portfolio is timely and accurate, including stringent application of the overdue/rejection thresholds.
• To instill a strong analytical culture by setting the highest standards and demanding that these are maintained by others.
• Responsibilities will relate to the entire CDD portfolio for regions/countries under supervision.
• Look for opportunities in migration of key CDD processes from different countries into GBS Hub
NOTE: The CDD team will source and prepare CDD records for ultimate approval by GAMs where the responsibility for knowing the customer lies. Responsibilities Works with existing team members to ensure needs are fulfilled on an ongoing basis. Specifically:
• Work in close coordination with the all internal stakeholders, identify and deliver Project, Process improvements, as applicable.
• Develop a metrics based DNA for functional performance measurements to facilitate identification of opportunities for process improvements.
• Improve Quality Control functions through frequent review of Error metrics and analysis of rejection rates.
• Support delivery improvement projects through Software enhancements and through other suitable methodologies.
• Manage the teams to deliver high quality of CDDs.
• Ensure Review/Renewal of CDDs well before the review date.
• Develop working relationship with GAM/CRC/C&A/FCC CRM teams in other countries/Regions
• Liaise and work closely with the Risk Team, CAM, GIA, Regulators and External Audit from time to time during their review
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others,
• To ensure quality of the CIB and CB CDD portfolio is maintained within acceptable parameters as defined by Group and CIB and CB CDD policies and guidelines, Local Country Standards and business strategy.
• To ensure that the tracking/reporting of information relating to that portfolio is timely and accurate, including stringent application of the overdue/rejection thresholds.
• To instill a strong analytical culture by setting the highest standards and demanding that these are maintained by others.
• Responsibilities will relate to the entire CDD portfolio for regions/countries under supervision.
• Look for opportunities in migration of key CDD processes from different countries into GBS Hub
NOTE: The CDD team will source and prepare CDD records for ultimate approval by GAMs where the responsibility for knowing the customer lies. Responsibilities Works with existing team members to ensure needs are fulfilled on an ongoing basis. Specifically:
• Work in close coordination with the all internal stakeholders, identify and deliver Project, Process improvements, as applicable.
• Develop a metrics based DNA for functional performance measurements to facilitate identification of opportunities for process improvements.
• Improve Quality Control functions through frequent review of Error metrics and analysis of rejection rates.
• Support delivery improvement projects through Software enhancements and through other suitable methodologies.
• Manage the teams to deliver high quality of CDDs.
• Ensure Review/Renewal of CDDs well before the review date.
• Develop working relationship with GAM/CRC/C&A/FCC CRM teams in other countries/Regions
• Liaise and work closely with the Risk Team, CAM, GIA, Regulators and External Audit from time to time during their review
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others,
💡 Quick Summary
Seeking a career-building opportunity? The ime|req|Senior Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
