Job Description
We Are Hiring for INTERNATIONAL VOICE PROCESS.
Profile -: Associate / Senior Associate (customer Support)
Requirement -: Good Communication Skills
Exp required -: 0- 5 yrs
Age Criteria -: 18 -33 years
Shifts: Rotational
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
Higher Secondary(12th Pass) / Any graduates
Language:
English (Required)
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
NOTE: - Please call or whatsapp
💡 Quick Summary
Seeking a career-building opportunity? The Imm Hiring| International BPO| Voice Process| Sal Up To 4|5L Call Imm position is now open for candidates interested in the BPO Jobs sector. This role in Bangaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
