Job Description
Job description
Job Summary:
Are you an enthusiastic communicator with a passion for delivering exceptional customer service? HR Service Jobs is currently seeking dedicated and result-oriented BPO Telecallers for immediate hiring. This is a fantastic opportunity to join a dynamic and growing team in the Business Process Outsourcing (BPO) industry, where you will play a key role in supporting customer interaction and driving satisfaction across various projects.
Whether you are a fresher or have prior experience in BPO/customer support, we want to hear from you!
Key Responsibilities:
• *
Make outbound and attend inbound calls to/from customers to address inquiries, provide information, and resolve issues.
• *
Promote products or services as per campaign requirements.
• *
Maintain a high level of professionalism and empathy with customers at all times.
• *
Accurately document customer interactions and transactions.
• *
Escalate unresolved issues to the appropriate internal teams.
• *
Meet or exceed daily/weekly/monthly performance targets.
• *
Adhere to quality standards, compliance regulations, and company policies.
• Required Skills and Qualifications:
• *
Minimum qualification: 12th Pass / Graduate in any stream.
• *
Excellent verbal communication skills in English and/or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).
• *
Basic computer proficiency and typing skills.
• *
Strong interpersonal and customer service skills.
• *
Ability to stay calm and work effectively under pressure.
• *
Willingness to learn and adapt to dynamic work processes.
• Experience:
• *
Fresher to 2 years of experience in BPO, Telecalling, Customer Service, or Sales support.
• *
Prior experience in voice-based BPO or call center is an added advantage.
• Working Hours:
• *
Full-Time
• *
Flexible shifts: Morning / Evening / Rotational (Depending on process requirements)
• *
6 Days Working (1 Weekday Off)
• Knowledge, Skills, and Abilities:
• *
Understanding of customer support principles and CRM tools.
• *
Ability to handle high call volumes while maintaining quality.
• *
Problem-solving mindset with a positive attitude.
• *
Fast learner and excellent team player.
• *
Multilingual skills are a plus.
• Benefits:
• *
Attractive fixed salary + performance-based incentives.
• *
Paid training and skill development opportunities.
• *
Work-from-home and on-site options (location-specific).
• *
Career growth and internal promotion opportunities.
• *
Health insurance and employee wellness programs.
• *
Friendly and supportive work environment.
• Why Join HR Service Jobs?
At HR Service Jobs, we are committed to helping people achieve their career aspirations while delivering outstanding customer service experiences. We offer a culture of learning, performance, and growth. Whether you are starting your professional journey or seeking to elevate your experience, this is your chance to build a rewarding future with us.
How to Apply:
If you are ready to kick-start your BPO career or take the next step, we want to hear from you!
To apply:
• *
Send your updated resume to us
• *
Or call/WhatsApp our HR team
• *
Walk-ins also welcome from Monday to Friday between 10 AM – 4 PM at our nearest branch (details on website).
• Start your journey with HR Service Jobs today and grow with a brand that values your potential!
Job Summary:
Are you an enthusiastic communicator with a passion for delivering exceptional customer service? HR Service Jobs is currently seeking dedicated and result-oriented BPO Telecallers for immediate hiring. This is a fantastic opportunity to join a dynamic and growing team in the Business Process Outsourcing (BPO) industry, where you will play a key role in supporting customer interaction and driving satisfaction across various projects.
Whether you are a fresher or have prior experience in BPO/customer support, we want to hear from you!
Key Responsibilities:
• *
Make outbound and attend inbound calls to/from customers to address inquiries, provide information, and resolve issues.
• *
Promote products or services as per campaign requirements.
• *
Maintain a high level of professionalism and empathy with customers at all times.
• *
Accurately document customer interactions and transactions.
• *
Escalate unresolved issues to the appropriate internal teams.
• *
Meet or exceed daily/weekly/monthly performance targets.
• *
Adhere to quality standards, compliance regulations, and company policies.
• Required Skills and Qualifications:
• *
Minimum qualification: 12th Pass / Graduate in any stream.
• *
Excellent verbal communication skills in English and/or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).
• *
Basic computer proficiency and typing skills.
• *
Strong interpersonal and customer service skills.
• *
Ability to stay calm and work effectively under pressure.
• *
Willingness to learn and adapt to dynamic work processes.
• Experience:
• *
Fresher to 2 years of experience in BPO, Telecalling, Customer Service, or Sales support.
• *
Prior experience in voice-based BPO or call center is an added advantage.
• Working Hours:
• *
Full-Time
• *
Flexible shifts: Morning / Evening / Rotational (Depending on process requirements)
• *
6 Days Working (1 Weekday Off)
• Knowledge, Skills, and Abilities:
• *
Understanding of customer support principles and CRM tools.
• *
Ability to handle high call volumes while maintaining quality.
• *
Problem-solving mindset with a positive attitude.
• *
Fast learner and excellent team player.
• *
Multilingual skills are a plus.
• Benefits:
• *
Attractive fixed salary + performance-based incentives.
• *
Paid training and skill development opportunities.
• *
Work-from-home and on-site options (location-specific).
• *
Career growth and internal promotion opportunities.
• *
Health insurance and employee wellness programs.
• *
Friendly and supportive work environment.
• Why Join HR Service Jobs?
At HR Service Jobs, we are committed to helping people achieve their career aspirations while delivering outstanding customer service experiences. We offer a culture of learning, performance, and growth. Whether you are starting your professional journey or seeking to elevate your experience, this is your chance to build a rewarding future with us.
How to Apply:
If you are ready to kick-start your BPO career or take the next step, we want to hear from you!
To apply:
• *
Send your updated resume to us
• *
Or call/WhatsApp our HR team
• *
Walk-ins also welcome from Monday to Friday between 10 AM – 4 PM at our nearest branch (details on website).
• Start your journey with HR Service Jobs today and grow with a brand that values your potential!
💡 Quick Summary
Seeking a career-building opportunity? The Immediate Hiring: BPO Telecaller Openings - Apply Now position is now open for candidates interested in the BPO Jobs sector. This role in Bambolim offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
