Job Description
Customer Support Executive Responsibilities:
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Thanks and regards,
Prabhu VG
Non-IT Recruiter
#24, 14th Main Rd, 4th Sector, HSR Layout,
Opp to HSR BDA complex ,
Bengaluru, Karnataka 560102.
Mobile: +5136XXXXXX+
Email :prabhu.vg@nexplaceinfo.com
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Thanks and regards,
Prabhu VG
Non-IT Recruiter
#24, 14th Main Rd, 4th Sector, HSR Layout,
Opp to HSR BDA complex ,
Bengaluru, Karnataka 560102.
Mobile: +5136XXXXXX+
Email :prabhu.vg@nexplaceinfo.com
💡 Quick Summary
Seeking a career-building opportunity? The Immediate hiring for BPO Voice for freshers position is now open for candidates interested in the BPO Jobs sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.