Job Description
Job Title:Implementation and Support Executive
• Key Responsibilities:
- Support the implementation process for our healthcare IT solutions.
- Collaborate with clients to gather requirements, assess needs, and customize solutions to meet their specific goals and objectives.
- Conduct knowledge transfer sessions for end-users to ensure they are proficient in utilizing our technology solutions effectively.
- Provide ongoing support and troubleshooting assistance to clients, addressing any technical issues or concerns in a timely manner.
- Serve as the primary point of contact for client inquiries, escalations, and feedback, and coordinate with internal teams to resolve issues and deliver solutions.
- Monitor performance and proactively identify areas for improvement or optimization to enhance client satisfaction and maximize value.
• Qualifications:
- Bachelor's degree in Healthcare Management, Information Technology, Computer Science, or related field.
- Previous experience in implementing and supporting healthcare IT solutions is highly desirable.
- Strong understanding of healthcare industry standards, regulations, and workflows.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving and analytical abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
• Job Types: Full-time, Permanent
• Salary: ₹30,000.00 - ₹50,000.00 per month
• Benefits:
- Food provided
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
• Experience:
- total work: 2 years (required)
Work Location: In person
• Key Responsibilities:
- Support the implementation process for our healthcare IT solutions.
- Collaborate with clients to gather requirements, assess needs, and customize solutions to meet their specific goals and objectives.
- Conduct knowledge transfer sessions for end-users to ensure they are proficient in utilizing our technology solutions effectively.
- Provide ongoing support and troubleshooting assistance to clients, addressing any technical issues or concerns in a timely manner.
- Serve as the primary point of contact for client inquiries, escalations, and feedback, and coordinate with internal teams to resolve issues and deliver solutions.
- Monitor performance and proactively identify areas for improvement or optimization to enhance client satisfaction and maximize value.
• Qualifications:
- Bachelor's degree in Healthcare Management, Information Technology, Computer Science, or related field.
- Previous experience in implementing and supporting healthcare IT solutions is highly desirable.
- Strong understanding of healthcare industry standards, regulations, and workflows.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving and analytical abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
• Job Types: Full-time, Permanent
• Salary: ₹30,000.00 - ₹50,000.00 per month
• Benefits:
- Food provided
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
• Experience:
- total work: 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Implementation & Support Executive position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.