Job Description
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Import Export Operation Manager - Japanese Bilingual - minimum 7 years of Experience in Freight Forwarding
We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase.
This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team.
Key Responsibilities
• Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export)
• Coordinate shipments, documentation, and delivery schedules
• Communicate with customers, vendors, carriers, and overseas offices
• Monitor shipment status and resolve operational issues as they arise
• Support operational process setup during the U.S. branch launch phase
• Assist with internal coordination and reporting as needed
Required Qualifications
• Experience in freight forwarding or logistics operations (flexible depending on skill set)
• Basic to solid knowledge of Ocean and/or Air Import & Export operations
• Business-level English communication skills (required)
• Legal authorization to work in the U.S.
• Ability to work on-site in the Los Angeles area
Preferred Qualifications
• Minimum 7 years of logistics or freight forwarding experience
• Experience handling both import and export operations
• Japanese language skills or familiarity with Japanese business culture
• Experience working with overseas offices or international clients
Ideal Candidate Profile
We are looking for someone who:
• Is detail-oriented and reliable in daily operations
• Communicates clearly and proactively
• Is comfortable asking questions and seeking clarification
• Takes responsibility and follows through on tasks
• Enjoys working in a collaborative, team-oriented environment
• Can adapt to change in a growing, launch-phase organization
Compensation & Benefits (Indicative)
• Salary: $75K-$90K hourly (DOE)
• Standard business hours: Monday–Friday, 9:00 AM–6:00 PM
• Potential flexibility in work style as the organization grows
• Benefits to be discussed (health insurance, PTO, etc.)
Our Vision
To be a Knot that connects people and nations—
bridging Japan and the United States by supporting sustainable business and cross-border collaboration.
Why Join Us
• Be part of a U.S. business launch from an early stage
• Work closely with leadership and gain broad operational exposure
• Grow with a global logistics company that values communication and trust
Please contact Satomi Honda for this position!
(213) 448-7822
[email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Import Export Operation Manager - Japanese Bilingual position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Los Alamos offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
