Inbound Account Executive

Chicago, IL, USA
Full time

$60-90k (Annually)

Chicago


New


Position Summary
The Account Executive at Culture Studio is the key to the relationship between customers and the company. The person in this position is a subject matter expert in services and product offerings. The AE should be able to close on inbound opportunities, build relationships with existing clients to grow sales, and always work towards customer engagement. It is essential to maintain excellent customer service and stay persistent and aggressive with our current client base. This role's growth will depend on the drive the sales representative brings to the role. The sky's the limit.

The Account Executive is focused on closing inbound business and transitioning the relationship to the Account Management team.

Top Priorities

Impeccable response rate on all inbound opportunities to reach a closed deal
Discovery meetings and client planning
Execute quotes, close business deals
Position Duties

Identify opportunities that circulate through inbound opportunities, including email requests, phone calls, social media messaging, and referrals.
Determine customer engagement and needs and propose appropriate offerings
Meet or exceed the new business sales goals
Consistently review our client database and stay up to date with when clients last worked with us and engage them for new opportunities
.Prepare and deliver sales estimates and follow up with key decision-makers
Prepare creative lookbooks for potential clients as needed
Utilize the Stokkup industry software to create estimates and take payments
Utilize the company’s CRM system on a daily basis: scheduling and documenting activities and developing prospective customer profiles
Follow Account management sales structure in providing all necessary information for successful project management
Develop and maintain an awareness of market behavior and competitive trends and respond accordingly
Regularly meet with the Chief Revenue Officer & Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers
Qualify/Disqualify potential clients
Work closely with internal team members to create accurate quotes & Review with clients accordingly to come to a closed deal.
Be the face of the shop; helpful, organized, professional, problem solver
Plan& Manage a sales pipeline toward winning deals
Deliver Exceptional customer service experience
KPI’s|Measurables

Weekly Inquiries:
First Meetings:
Quotes sent:
Percentage of Lead Conversion
Number of Opportunities created
Weekly targeted sales closed
Monthly new target sales growth
Percentage of gross margin on new/target sales
Average deal size
The sales cycle of new accounts
Qualifications/Skills

2+ Years of industry knowledge
2+ Years of previous experience in an outbound sales role
2+ Years of Customer service experience
Ability to communicate with external parties frequently to discuss product strategies
Strong interest and knowledge of pop culture, impactful brands, and key social media trends and influencers
Strong attention to detail and organization to keep up with product changes through the development and production process
Strong communication skills (both verbal and written) and ability to communicate within all levels of the organization
Employee Benefits

Medical Insurance Offering with United Healthcare (2 Options available)
Dental|Vision|Life Insurance Offering with Mutual Of Omaha
401k Retirement Option
401k Company Match
Yearly Paid Time Off Benefits
Career Growth & Development
 

United States
Illinois
Chicago Show on map Get directions