Inbound Customer Service Officer

MAYDAY is thrilled to announce multiple openings for Inbound Customer Service Officers at a renowned, fast-expanding insurance company in Parramatta.

Join them in upholding exceptional customer care legacy and play a pivotal role in delighting our valued members. Your contribution will be integral to maintaining a fantastic reputation and making a positive impact on customers' lives. Don't miss this opportunity to be a part of a dynamic team!

What's in it for you?

Fantastic starting remuneration - $61,4+3 + super + 18% rotational or +% shift loading

Must be able to start Monday 2 September

Interviews will be held on Tuesday 6 August

Based in Paramatta and close to the train station

The opportunity to progress and grow within a supportive and collaborative company

Work with a supportive and social team

Beautiful modern offices in Parramatta for when you are in the office

Extensive training and continued ongoing support to help you excel in your new role

Work for a fantastic, well-known Australian brand that truly values its people

Contact centre hours of operation are Monday to Friday 8am to 8pm and Saturday +am to 5pm.

Permanent role so you can have stability in your career!

Your outstanding customer service will be recognised and celebrated with various incentives

Company benefits include 50% subsidy on private health insurance, learning and development opportunities, 18 weeks Parental Leave for all new parents and mental health and well being programs

Social environment with lots of events and activities

Work from home flexibilities (after the training & prohibition period)

Training: 5 days a week Monday to Friday 8:45am - 5:00pm for a period of 3 months. After training is completed, you will transition to the chosen rotating/fixed shift pattern.