Job Description
Responsibilities:
Handle Inbound Inquiries: Respond to incoming calls, emails, and online chat inquiries from potential customers interested in our products or services.
Product Knowledge: Develop a deep understanding of the features, benefits, and specifications of our products or services to effectively communicate their value to customers.
Qualify Leads: Assess customer needs and qualify leads to determine their level of interest and potential as a sales opportunity.
Provide Information: Educate customers about our products or services, addressing any questions or concerns they may have and highlighting key selling points.
Sales Pitch: Deliver persuasive sales pitches to encourage customers to make a purchase or take the next steps in the sales process.
Sales Process Management: Guide customers through the sales process, providing necessary information, assisting with product selection, and overcoming objections.
Customer Relationship Management: Build and maintain positive relationships with customers to enhance their overall experience and increase the likelihood of repeat business.
Order Processing: Assist customers with order placement, ensuring accuracy and completeness in accordance with company procedures.
Meet Sales Targets: Work towards achieving and exceeding individual and team sales targets and key performance indicators.
Collaboration: Collaborate with other team members, departments, and external partners to resolve customer issues and improve overall customer satisfaction.
Qualifications:
Education: High school diploma or equivalent; additional education in sales or a related field is a plus.
Experience: Proven experience in a customer service or sales role, with a track record of meeting or exceeding sales targets.
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
Customer-Focused: Strong customer service orientation with a passion for helping customers and meeting their needs.
Adaptability: Ability to adapt to a fast-paced and dynamic work environment, adjusting strategies based on customer interactions and market trends.
Team Player: Demonstrated ability to work collaboratively within a team and contribute to a positive team culture.
Technology Proficiency: Comfortable using CRM software, sales tools, and other technology platforms to manage customer interactions and sales processes.
Problem-Solving Skills: Effective problem-solving skills with the ability to address customer concerns and objections.
Benefits:
• Competitive salary and commission structure
• Health and dental insurance
• Professional development opportunities
• Positive and inclusive work environment
Job Type: Full-time
Salary: ₹12,000.00 - ₹16,000.00 per month
Benefits:
• Internet reimbursement
Shift:
• Day shift
Ability to commute/relocate:
• Naraina, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
++1 7703+87136
💡 Quick Summary
Seeking a career-building opportunity? The Inbound Sales Agent position is now open for candidates interested in the Counter Sales Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
