Job Description
Are you looking to work for a company who will provide full training and continuous coaching to help maximise your potential?
Greenstone is the largest distributor of direct life and pet insurance in Australia and are growing both here and overseas. We deliver smart and affordable direct insurance products that meet the differing needs of our Australian & NZ communities.
We are looking for people who share our passion for providing an amazing customer experience and want to build a long-term career with us. Whether you are new to insurance sales or have existing experience, we are confident that we can help you make Greenstone a great career decision.
Working in our sales team
Working as part of our sales team you will be the first point of contact for our future customers. Assisting our customers in understanding our products and providing the right policy for them.
You will work with our customers via telephone to position great products relevant to their needs
You will be part of a fun, team-based call centre environment where you get the best of both worlds, enjoying time with your team in the office and time at home
You will achieve your individual KPI's and contribute to your teams' targets
You will work Monday to Friday on rotating shifts between our core hours 8am - 8pm
What you will bring to the team
We look for people who show empathy, compassion and can build great rapport with customers whilst delivering a positive customer experience. You don't need to have experience in a similar role, we'll help you succeed.
You will:
be comfortable talking on the phone
be a supportive, ambitious team player determined to succeed in your KPI's
have resilience and tenacity
be reliable and have a strong work ethic
Our commitment to your development
During the first two weeks you will complete our role specific in-house training program to set you up for success in your role. This includes comprehensive product knowledge, as well as in-class and 1:1 training in sales.
Throughout your career with us we offer continuous support and training to help you develop and succeed in the role - from frequent catch ups with your manager, to weekly call reviews with your team and a dedicated coaching squad. There's regular 'up skill' sessions with our L&D team too.
What's in it for you?
We put your career in your own hands, enabling you to progress as quickly as your performance deserves:
Earn Senior status in 6 months = 10% increase to base pay and additional leadership exposure
Earn Specialist status in 18 months = 20% increase to base pay and funding for industry related study (RG146)
Annual Salary reviews and adjustments every year
Excellent company benefits including discounted insurance, regular incentives, awards days, discounts on many major retailers and more rewards
State of the art building facilities including a dedicated & subsidised on-site company cafe' (weekly free lunch) & on-site gym
Fantastic Health & Wellbeing programme plus our Greenstone Giving social responsibility programme
Office located in Norwest Business Park 2153, with free onsite parking, a 5-minute walk from the Metro and local bus links, or we have a travel allowance of up to $1200 pa
Tenure based additional leave days, purchased annual leave, charity volunteer days and more
Greenstone is proud to be a declared a Great Place to Work 2026 and to be part of the Top 30 Best Workplaces to Give Back 2026
Apply Now!
Please click 'Apply Now'
If this role is not suitable to you, you can find other positions that may be of interest on our Careers page at www.greenstone.com.au/join-us
Employment may be contingent on the satisfactory result of criminal and/or other background screens, which require the collection and transfer of personal information.
Convenient to Castle Hill 2154, Bella Vista 2153, Kellyville 2155
Website: www.greenstone.com.au
Greenstone is the largest distributor of direct life and pet insurance in Australia and are growing both here and overseas. We deliver smart and affordable direct insurance products that meet the differing needs of our Australian & NZ communities.
We are looking for people who share our passion for providing an amazing customer experience and want to build a long-term career with us. Whether you are new to insurance sales or have existing experience, we are confident that we can help you make Greenstone a great career decision.
Working in our sales team
Working as part of our sales team you will be the first point of contact for our future customers. Assisting our customers in understanding our products and providing the right policy for them.
You will work with our customers via telephone to position great products relevant to their needs
You will be part of a fun, team-based call centre environment where you get the best of both worlds, enjoying time with your team in the office and time at home
You will achieve your individual KPI's and contribute to your teams' targets
You will work Monday to Friday on rotating shifts between our core hours 8am - 8pm
What you will bring to the team
We look for people who show empathy, compassion and can build great rapport with customers whilst delivering a positive customer experience. You don't need to have experience in a similar role, we'll help you succeed.
You will:
be comfortable talking on the phone
be a supportive, ambitious team player determined to succeed in your KPI's
have resilience and tenacity
be reliable and have a strong work ethic
Our commitment to your development
During the first two weeks you will complete our role specific in-house training program to set you up for success in your role. This includes comprehensive product knowledge, as well as in-class and 1:1 training in sales.
Throughout your career with us we offer continuous support and training to help you develop and succeed in the role - from frequent catch ups with your manager, to weekly call reviews with your team and a dedicated coaching squad. There's regular 'up skill' sessions with our L&D team too.
What's in it for you?
We put your career in your own hands, enabling you to progress as quickly as your performance deserves:
Earn Senior status in 6 months = 10% increase to base pay and additional leadership exposure
Earn Specialist status in 18 months = 20% increase to base pay and funding for industry related study (RG146)
Annual Salary reviews and adjustments every year
Excellent company benefits including discounted insurance, regular incentives, awards days, discounts on many major retailers and more rewards
State of the art building facilities including a dedicated & subsidised on-site company cafe' (weekly free lunch) & on-site gym
Fantastic Health & Wellbeing programme plus our Greenstone Giving social responsibility programme
Office located in Norwest Business Park 2153, with free onsite parking, a 5-minute walk from the Metro and local bus links, or we have a travel allowance of up to $1200 pa
Tenure based additional leave days, purchased annual leave, charity volunteer days and more
Greenstone is proud to be a declared a Great Place to Work 2026 and to be part of the Top 30 Best Workplaces to Give Back 2026
Apply Now!
Please click 'Apply Now'
If this role is not suitable to you, you can find other positions that may be of interest on our Careers page at www.greenstone.com.au/join-us
Employment may be contingent on the satisfactory result of criminal and/or other background screens, which require the collection and transfer of personal information.
Convenient to Castle Hill 2154, Bella Vista 2153, Kellyville 2155
Website: www.greenstone.com.au
💡 Quick Summary
Seeking a career-building opportunity? The Inbound Sales Representative | Flexible Working position is now open for candidates interested in the Telecaller Jobs sector. This role in Parramatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
