Job Description
Senior Manager (WC Vertical Head)
- Own the customers' post-live onboarding journey
- Ensure a positive early experience, detailed handholding and right expectation setting through on-call conversations with customers by team
- Drive team of 50+ executives and Team Leads and lead to exceptional outputs through strong performance tracking and team grooming measures
- Key metrics that need to be driven - client NPS, quality of interactions, SLAs around client training completion
- Bring...
- Own the customers' post-live onboarding journey
- Ensure a positive early experience, detailed handholding and right expectation setting through on-call conversations with customers by team
- Drive team of 50+ executives and Team Leads and lead to exceptional outputs through strong performance tracking and team grooming measures
- Key metrics that need to be driven - client NPS, quality of interactions, SLAs around client training completion
- Bring...
💡 Quick Summary
Seeking a career-building opportunity? The IndiaMART | Senior Manager | WC Vertical |2|5 yrs position is now open for candidates interested in the Remote Jobs sector. This role in ग्रेटर नोएडा offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
