Job Description
Project Manager - CRM Next - Solution Delivery Purpose : - Person will be responsible for a full range of activities that ensure the operational effectiveness and excellence of the business unit. - Will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. - As a project manager will lead a number of key projects for the business unit. - As a business analyst will be the functional expert on the specified application(s).He/she will be the sole point of contact between the business unit and Information Technology's Team. Essential Duties: - Business Analysis for change management - Project Management - Design of standard operating procedures (SOP) - Co-ordination with vendor and internal stakeholders to ensure end to end delivery of projects and initiatives. Core Competencies: - Business Analysis - Business Planning and Management - Process definition and Documentation - Champion for Change - Problem Solving - Results-oriented; able to work independently as well as in a team - Excellent oral and written communication skills Preferred Domain Exposure : - Functional knowledge of Customer Relationship Management (CRM) Application. - Experience in implementation of CRM application in BFSI sector - Project Implementation for BFSI Sector - Understands processes and solutionizes process flow in the application as per business requirement - Core Banking & Digital space experience Additional Skills: - Advanced skills in Microsoft Office applications, specifically Outlook, Word, Excel, Powerpoint. - Knowledge of MS Project. - Technical knowledge would be an added advantage Education: Essential requirement: Post Graduation/MBA Work Experience: - Minimum 5 to 7 years of experience in
BFSI or consulting space. - Past experience of implantation of CRM platforms would be preferred - Proven ability to bridge technology and business goal to provide productive solutions to the required stakeholders. - Capability to re-engineer and redefine processes - Experienced in interfacing with key business units including Product, Operations, Vendor Management, and Technology Research - Excellent communicator with emphasis on building strong relationships of IT and Operations personnel. - Quick learner who can rapidly adapt to emerging technologies. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
BFSI or consulting space. - Past experience of implantation of CRM platforms would be preferred - Proven ability to bridge technology and business goal to provide productive solutions to the required stakeholders. - Capability to re-engineer and redefine processes - Experienced in interfacing with key business units including Product, Operations, Vendor Management, and Technology Research - Excellent communicator with emphasis on building strong relationships of IT and Operations personnel. - Quick learner who can rapidly adapt to emerging technologies. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
💡 Quick Summary
Seeking a career-building opportunity? The IndusInd Bank | Project Manager | CRM Next | Solution Delivery at IndusInd Bank Limited position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
