Job Description
Closes: 01 April 2026
Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 47109
Directorate: City and Environment
Advertised (Gazettal date): 18 March 2026
Contact Officer: Samantha Irons on [email protected] or (02) 6207 9242
Details: The Information Access Team at the City and Environment Directorate (CED) coordinates responses to Freedom of Information (FOI) access applications, Open Access disclosures, Standing Order 213A requests and Executive Document Releases.
As an Information Access Support Officer, you will work as part of an experienced, collaborative and dynamic team responsible for providing timely responses to information access requests. Under general direction, you will provide administrative and coordination support, including mailbox management, task tracking, record keeping, communicating with applicants and supporting the reporting requirements of the team. You will also support CED business areas and delegated Information Officers to ensure compliance with statutory deadlines. If you have relevant experience to take on this role or think your current skill set will allow you to adapt well to the position, then we want to hear from you!
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Notes: This is a temporary position available immediately for a period of 12 months. A Merit Pool of applicants found suitable (who were not the successful applicant) will be created for future temporary vacancies that might arise over the next 12 months. If you do not wish to be placed in the Merit Pool, please indicate this with the contact officer. If you have any questions about the position, please contact Samantha Irons on [email protected] or (02) 6207 9242.
How to Apply: Please submit a maximum two-page written response to the Selection Criteria listed within the Position Description and a curriculum vitae with the names and contact details of two referees.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
City and Environment
City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate.
#LI-DNI
Note
This is a temporary position available immediately for a period of 12 months.
Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 47109
Directorate: City and Environment
Advertised (Gazettal date): 18 March 2026
Contact Officer: Samantha Irons on [email protected] or (02) 6207 9242
Details: The Information Access Team at the City and Environment Directorate (CED) coordinates responses to Freedom of Information (FOI) access applications, Open Access disclosures, Standing Order 213A requests and Executive Document Releases.
As an Information Access Support Officer, you will work as part of an experienced, collaborative and dynamic team responsible for providing timely responses to information access requests. Under general direction, you will provide administrative and coordination support, including mailbox management, task tracking, record keeping, communicating with applicants and supporting the reporting requirements of the team. You will also support CED business areas and delegated Information Officers to ensure compliance with statutory deadlines. If you have relevant experience to take on this role or think your current skill set will allow you to adapt well to the position, then we want to hear from you!
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Notes: This is a temporary position available immediately for a period of 12 months. A Merit Pool of applicants found suitable (who were not the successful applicant) will be created for future temporary vacancies that might arise over the next 12 months. If you do not wish to be placed in the Merit Pool, please indicate this with the contact officer. If you have any questions about the position, please contact Samantha Irons on [email protected] or (02) 6207 9242.
How to Apply: Please submit a maximum two-page written response to the Selection Criteria listed within the Position Description and a curriculum vitae with the names and contact details of two referees.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
City and Environment
City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate.
#LI-DNI
Note
This is a temporary position available immediately for a period of 12 months.
💡 Quick Summary
Seeking a career-building opportunity? The Information Access Support Officer | Full-time Temporary position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
