Job Description
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Position Summary
Information Development at Rockwell includes the development, production, and delivery of information products as part of our software applications, in particular high performance real-time scalable features based on Rockwell’s Manufacturing Execution System (MES) that are often integrated with machine automation and control systems as well as ERP software.
Technical writers are responsible for creating and maintaining user assistance deliverables that help clients understand and make effective use of our products. Deliverables may include but are not limited to online help systems, traditional end-user manuals, administration guides, installation guides, client communications (release notes and enhancement or maintenance bulletins). Requires effective planning, researching, implementation, and communication (written and verbal) skills in a fast-paced development environment.
Joining Rockwell Automation Software Development group allows to become part of a team that is committed to use reliable and well-thought-out engineering and software development practices such as SAFe (Scaled Agile Framework) as well as open and direct communications, honesty, and respect.
Essential Functions
• Identifying required user assistance content.
• Analyze functional specifications and support documentation and work closely with subject matter experts to identify the content required to meet user needs.
• Test, maintain, and upgrade information for users.
• Contribute to internal process improvements and other duties, as assigned.
• Revise current information for users for existing products and create information for users for new products.
• Provide recommendations for improvement; proofread texts to identify and correct spelling, grammar, and punctuation errors
Qualifications
Minimum
• Bachelor’s degree in Technical Communication or equivalent
• 3 years of experience as a technical writer including significant background with large scale enterprise system development projects
Desired
• Master’s degree in Technical Communication or equivalent
• Experience using the following products Author-it, MS Office 2010 and higher (Word, PowerPoint, Excel) Image capturing tool, (e.g., Snagit), MS Teams, Windows
• Excellent verbal and written communication skills to communicate with other disciplines, such as developers, product owners, or testers
• Creation of written texts in US English with minimal stylistic and grammatical errors
• Creation of texts that can be localized into other languages
• Experience in writing and editing information for users, such as Online Help, User Guides, Administration Guides, Installation Guides, Configuration Guides, Release Notes, and Functional Specifications
• Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach
• Experience in architecting complex documents and documentation sets
• Ability to quickly learn complex software systems and industry business concepts, as well as the tools of our trade
• Transformation of technical explanations into information for users
• Ability to install and test software and document its functionality
• Excellent interpersonal, verbal, and written communication skills, that enables collaboration with global teams
• Experience of working in SAFe methodology
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Position Summary
Information Development at Rockwell includes the development, production, and delivery of information products as part of our software applications, in particular high performance real-time scalable features based on Rockwell’s Manufacturing Execution System (MES) that are often integrated with machine automation and control systems as well as ERP software.
Technical writers are responsible for creating and maintaining user assistance deliverables that help clients understand and make effective use of our products. Deliverables may include but are not limited to online help systems, traditional end-user manuals, administration guides, installation guides, client communications (release notes and enhancement or maintenance bulletins). Requires effective planning, researching, implementation, and communication (written and verbal) skills in a fast-paced development environment.
Joining Rockwell Automation Software Development group allows to become part of a team that is committed to use reliable and well-thought-out engineering and software development practices such as SAFe (Scaled Agile Framework) as well as open and direct communications, honesty, and respect.
Essential Functions
• Identifying required user assistance content.
• Analyze functional specifications and support documentation and work closely with subject matter experts to identify the content required to meet user needs.
• Test, maintain, and upgrade information for users.
• Contribute to internal process improvements and other duties, as assigned.
• Revise current information for users for existing products and create information for users for new products.
• Provide recommendations for improvement; proofread texts to identify and correct spelling, grammar, and punctuation errors
Qualifications
Minimum
• Bachelor’s degree in Technical Communication or equivalent
• 3 years of experience as a technical writer including significant background with large scale enterprise system development projects
Desired
• Master’s degree in Technical Communication or equivalent
• Experience using the following products Author-it, MS Office 2010 and higher (Word, PowerPoint, Excel) Image capturing tool, (e.g., Snagit), MS Teams, Windows
• Excellent verbal and written communication skills to communicate with other disciplines, such as developers, product owners, or testers
• Creation of written texts in US English with minimal stylistic and grammatical errors
• Creation of texts that can be localized into other languages
• Experience in writing and editing information for users, such as Online Help, User Guides, Administration Guides, Installation Guides, Configuration Guides, Release Notes, and Functional Specifications
• Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach
• Experience in architecting complex documents and documentation sets
• Ability to quickly learn complex software systems and industry business concepts, as well as the tools of our trade
• Transformation of technical explanations into information for users
• Ability to install and test software and document its functionality
• Excellent interpersonal, verbal, and written communication skills, that enables collaboration with global teams
• Experience of working in SAFe methodology
💡 Quick Summary
Seeking a career-building opportunity? The INFORMATION DEVELOPER position is now open for candidates interested in the Software Developer Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.