Position Overview

Job Title : TISO, Archer & ServiceNow Technical Expert

Location-Bangalore

Role Description

The Technical Information Security Officer (TISO) is accountable for the complete lifecycle of the Application currently on Archer platform including the development, releases and support activities of the application.

He / she has to ensure that the application(s) are enhanced and maintained in accordance to the Bank's IT Security Risk and Compliance requirements of the client and other stakeholders as included in the application strategy and service levels.

The TISO identifies and manages the risks and issues associated with the application(s) and escalate appropriately.

This role requires an expertise and skills of Archer Administrator and also should have good knowledge on ServiceNow GRC platform (preferably IRM module).

Migration experience from one platform to another would be an added advantage.
• Scoping and planning of release schedule
• Maintain JIRA board
• Deploy release according to DB SDLC release process - Create release and change request in ServiceNow - Fulfill release and application controls prior to deployment - Monitor SDLC platform
• Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application.
• Manage Internal and external application audits and Audit issue remediation activities.
• Manage Technology Roadmap Compliance (TRC)
• Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps, Essential Maintenance, etc
• Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area.
• Perform Log Reviews for Servers, Databases, and Applications.
• Manage Application user access related tasks Like maintaining SOD, Timely Recertification, Granting / Modifying / Revoking access, etc.
• Plan for Application Hardware / Software / License upgrades.
• Plan and lead migration activities to align to the compliant platforms.
• SDLC Onboarding & ensure SDLC release process is adhered
• Onboard mandatory Control for Governance, Compliance & Security for Application & its assets as per Banks Standard recommendations, like : Tools / control onboarding for Access Mgt workflow, SDLC, App infra & Security Monitoring, Encryption / masking if applicable, etc
• Liaise with other stakeholders for Security Framework, solution implementation, Security Remediation, Infra Provisioning, Setup if needed, Liaise with capacity teams for any issues etc.
• Should be able to handle Incidents and support issues for Prod and Non prod
• Should be well versed with programming languages like Java / DotNet / Javascript / SQL
• Should be good with Server Management
• Should be good with RestAPI and should be able to manage the interfaces between the applications
• Should be good with latest SDLC tools and technologies and would be responsible for complete application management and releases supported with a small team of developers.
• Should be able to upgrade the Archer platforms as and when required
• Platform Administration including Integration with External Systems

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your skills and experience

How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information :

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

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