Full job description
Division: Crown Solicitor's Office
Location: Sydney, NSW, AU, 2000
Req ID: 69282
Information Services Officer


Opportunities for growth and development within a supportive environment
Annual leave 20 days + additional flex leave (up to 18 days per year)
Based in the Sydney CBD (Martin Place)


Classification grade: Clerk Grade 7/8
Salary: $106,025 - $117,363 p.a. pro rata (excluding employer’s contribution to superannuation and annualised leave loading)
Work type: Temporary 12 months, with a possibility of extension or conversion to ongoing. Part-time – 28 hours per week (Tuesday to Friday), with the view of expanding to 35 hours per week from January 2025.


About the role

As an Information Services Officer, you will be responsible for the research, development, and delivery of information services and tools to support staff in their work tasks and meet the evolving needs of the office. This role is one of three, working collaboratively to deliver high-quality service and innovation in information management.

This role can focus on the delivery of information management projects such as managing a large suite of internal and external precedents, various information repositories and portals, and a growing demand for managing Intranet content. You will also be active in the development of policies/procedures, and the maintenance of reference libraries with federated search and AI capabilities. Your ability to work collaboratively will be crucial in delivering high-quality information management services.

About you

We are seeking a candidate who is self-motivated, learns new processes and systems quickly, works collaboratively, is solution-focused, and can deliver with a high level of accuracy and attention to detail. You should be able to speak confidently at meetings, deliver training, and have highly developed writing skills. The candidate should possess adaptive computer skills to use systems such as an EDRMS (e.g., Content Manager), web publishing software (e.g., Adobe Experience Manager), and MS Word to design styles and templates.

To learn more about the role, please review the role description here.


Essential requirements

Experience delivering information management related projects.
Obtain and maintain a Negative Vetting Level 1 security clearance.

How to apply:

For your application to be considered, you must submit your application online and include:

An updated resume and a cover letter outlining your interest and suitability for the role.
The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role.

You can request adjustments throughout each step of the recruitment process. If you require any adjustments or alternative formats to participate in the process, please contact [email protected] to discuss further.

A recruitment pool may be created from this recruitment action for ongoing and temporary roles for this role, or similar roles that may become available over the next 18 months. We welcome and encourage applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, culturally and linguistically diverse people, veterans and other diverse communities.


Closing date: Sunday, 8 September 2024 (AEST 7:59 PM)

Recruitment enquires: Justyna Wieczorek, Talent Acquisition Partner, [email protected]


Please be advised that this role is available to Australian Citizens only as it requires Negative Vetting Level 1 security clearance.


About us

The CSO is here to be the NSW Government's most trusted legal advisor. We have a rich history which dates to 1817. Our principal objective is to advise and represent agencies so that they can deliver the NSW Government’s policies, programs and projects in a lawful, effective and efficient manner. We are the sole provider of legal services in all matters regarded as core legal work. We also deliver non-core legal work to government agencies through competition with the private sector.

Legal services provided by the CSO include:

legal advice
representation in litigation
representation at inquests and other inquiries
property and commercial transactions
drafting documents and agreements, including intergovernmental agreements
assisting Royal Commissions and other inquiries
provision of officers to serve on committees
preparing publications
training and information for government agencies.
At the CSO, we believe a diverse and inclusive workforce contributes to the success of our organisation and we are committed to ensuring that our workforce reflects our diverse community.


Why us

We have a strong flexible working culture designed to support employees balance all stages of their working life
We are invested in capability development including opportunities to attain your annual Continuing Professional Development credits throughout the year
We proactively support your health and wellbeing through tailored programs, an employee assistance program and coaching services
We provide access to the Fitness Passport program – a discounted workplace health and fitness program available to staff and their families
We have employee lead networks who actively support inclusion, collaboration and wellbeing
We support mobility to provide opportunities to gain meaningful experiences in unique areas of law
We want to learn from you and your experiences!